International Consumer Banking Fraud Risk Associate London, England
Job description
If you are a team player who is able to work independently within a dynamic, fast-paced environment and have experience in fraud related roles – this team and role will be the right one for you.
As a Fraud Risk Associate in the ICB Fraud Risk team, you will have the responsibility for providing independent oversight and challenge over the 1st Line of Defence activities related to fraud risk management. You will conduct deep dives into high value cases, analyse and review emerging threats, and create recommendations for enhancements to the business. You will have responsibility for governance activities, including planning, organising and developing the team’s processes and Forums.
You will work in close partnership with the business areas and functional teams aligned to both ICB and the broader firm. You will also liaise with industry partners and review the external fraud landscape to identify potential impacts on ICB.
As the ICB Fraud Risk Associate, you will report into the Head of ICB Fraud Risk, Barney Barlow.
Job responsibilities
- Provide independent oversight and challenge to the 1st Line of Defence Fraud and Product teams.
- Attend product cabinet meetings within ICB to manage New Business Initiative pipeline on behalf of the Fraud Risk team.
- Conduct deep dives on high value loss cases including analysis of transactions, customer profile, fraud response and operational handling.
- Review fraud mitigation tool development, strategy and rule changes through the change management process.
- Review internal and external publications, engaging with a wide network of stakeholders, to complete horizon scanning and threat assessment of fraud risks.
- Manage and develop fraud forums, including creation, collation, and review of materials for quality and consistency to high standards.
- Continuous review and development of governance processes to identify opportunities for improvements.
Required skills, capabilities, and experience
- Proven, relevant professional experience in a fraud related role in banking or wider financial sector.
- Proven excellence in time management skills with ability to manage complex work plans, with multiple deliverables whilst retaining a consistent, strong attention to detail is required.
- Ability to operate in an inclusive team environment, building relationships and leveraging strong influencing skills.
- Ability to conduct independent, thorough reviews on complex proposals and events, and create concise summaries with proactive challenges and recommendations.
- Excellent written and oral communication skills, with proven ability to prepare presentation materials for both senior audiences and broader group/team meetings with proficient skills in Power Point and Excel.
- Ability to reconcile, analyse and interpret data, and to summarise key messages for providing commentary.
Preferred skills, capabilities, and experience
- Proficient Microsoft Office skills.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
