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Internal Communications Team Manager

We are proud to announce a fantastic opportunity to join the Communications Team at First Direct.
This position plays a key part in delivering and developing our internal communications strategy.

You will be responsible for ensuring communications are aligned to business priorities and connecting employees with our purpose, values and strategy, act as deputy for change and crisis communications, manage insight to measure effectiveness of communication implementation and suggest areas for improvement.

The role is also responsible for line management of internal communications team, supporting and developing communications practitioners to deliver consistent and high quality communications in line with strategic goals.

The Internal Communications Team Manager reports into the Head of Communications at First Direct, working closely with the Media Relations Manager at First Direct and the wider HSBC UK Communications Team.

Functional Knowledge required for the role

• A proven track record in developing, managing and implementing communication plans
• Experience delivering strategic communications aligned to business priorities
• Experience managing external creative agencies
• Excellent stakeholder management skills, including the ability to work confidently and effectively with senior executives
• A strong team player who can work collaboratively with peers
• Ability to work quickly, managing time and multiple priorities effectively
• Excellent verbal and written communications skills
• Excellent knowledge of communication trends and best practice
  

• Desirable – experience managing and developing a small team
• Desirable – knowledge of financial services industry

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 2078328500.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.