Internal Communications Manager Remote
Job description
We're looking for an awesome Internal Comms Manager to bring their magic to how we partner with our UK&I market. We already have a super team in place, crafting communications to our amazing Baristas and Express Engineers, and we're hoping to find someone who will add a little dusting on the top. Costa is a delicious blend of fast-paced challenges and digital innovation, helping to connect team members in all our markets.
Ready to join the nation's favourite coffee shop? Then read on…
A bit about us...
We're Costa Coffee, masters of our craft since 1971 when the Costa brothers opened their first Roastery in London. A lot has changed since then. You may know us as the UK's leading coffee Brand. Now, you can find us in more than 40 countries across Europe, the Middle East, Asia and the Americas. We're on a mission to inspire the world to love great coffee. All enabled by being part of The Coca-Cola Company.
FMCG and Costa X are our on-the-go products, helping us serve our B2B partners across the globe. And as for coffee technology, we're trailblazing the industry. Here at Costa, it's about doing a great job alongside brilliant people who share a passion for growth. And we promise we'll always make sure you're loving your craft.
A bit about the role...
Over 18,000 people work at Costa. We have a huge base in the UK&I skilfully crafting in our stores, with our franchise partner and across our Express customers. We want everyone to feel connected, empowered, inspired and part of the Costa Family. And that's where you come in. We need you to craft beautifully simple comms plans and activities that inspire our teams to deliver a brilliant coffee experience for all our consumers.
We're also on a journey to fully digitalise how we connect and share. You'll be the tech-savvy comms whizz we need to get the best out of our incredible teams. We're people people at Costa, and our people make us who we are. You'll build brilliant relationships across the UK&I business and collaborate with many people as we inspire the world to love great coffee. What could be better than that?
A bit about you…
We want you to thrive and grow in this role and have a fantastic career at Costa. Our culture is like a latte cup filled with Passion, Courage, Trust and Warmth. It's a friendly place to be – a chance to build on all your skills. As well as being confident in crafting the perfect messages to help us stay connected across the business, you're also:
- Brimming with passion and enthusiasm to shape and deliver change via consistent messaging in partnership with our business leaders.
- An expert in using a blend of modern communication tools and social media platforms to ensure we are communicating to the collective voice of our team members.
- A great people manager able to support your team to grow and deliver the organisation's operational and global communications commitments.
- Action-orientated with high energy, pace, agility, and pragmatism
We're on a growth journey like no other: more countries, more propositions, and opportunities to stretch your skills alongside our warm people, so we want you to feel valued and rewarded with great perks and benefits:
- BUPA Healthcare and Babylon GP
- Costa Pension Scheme
- Bonus Scheme
- Income Protection and Life Assurance
- 50% staff discount in our equity stores, 25% staff discount in franchise stores
- Access to The Coca-Cola Company Share Incentive Plan
- 25 days Holidays
DE&I Statement:
At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Courage and Trust. You will be part of a genuine and committed team that shares a love for coffee and a desire to deliver great experiences to our consumers. We celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency and embrace differences in all that we do.
For any reasonable adjustments and general queries, please contact [email protected]
