interior designer Ottawa
Leclair Decor
Full Time
Ottawa
60000 - 45000 CAD ANNUAL Today
Job description
The Opportunity
The LD Shoppe Design Consultant role offers a unique opportunity that blends sales and customer relationship management with interior design and decorating. As a core member of our showroom team, our design consultants are the in-store face of our LD brand and play an integral role in ensuring each customer that walks through our doors receives warm, knowledgeable, and dedicated service. The ideal candidate has exceptional people skills, strong foundational knowledge in interior design/decorating/home furnishings, a proven ability to connect customers with tailored solutions, and an ambitious and results-driven work ethic. The role consists of three main pillars: working with walk-in clients in our showroom, completing LD Shoppe Design Consultations, and supporting all showroom operations such as pulling, packing, and shipping out client orders.
What You’ll Be Doing
Showroom Floor
- Proactively welcome and approach in-store clients, assessing needs and concerns for their space
- Educate customers about suitable options to meet their needs and guide them through the ordering process
- Be self-driven in learning about our product and service offerings, to be a confident and knowledgeable representative of LD Shoppe
- Engage with customers and clients thoroughly and meaningfully to drive sales and contribute to our showroom team’s shared targets
- Provide email and phone support to our customers as needed
- Assist with merchandising to best optimize product sales
- Process sales through POS system
LD Shoppe Design Consultations
- Lead 45 min to 60 min consultations with clients to discuss the clients needs and goal for their space
- Actively listen to the clients needs and concerns
- Create mood boards, floor plans, and shopping lists to help the client invision their space with what you have selected according to the needs of the client
- Make revisions when necessary to mood boards, floor plans, and shopping lists if the deliverable does not meet the client's approval
- Assist the Design Consultant Coordinator with any ongoing projects
Showroom Operations
- Support pulling product from the sales floor for online orders
- Support packing and shipping of merchandise for online orders
- Proactively support the maintenance of our showroom as a high end, inspiration-driven space; clean, dust, mop, vacuum, water plants, freshen up displays, organize admin areas and keep the showroom looking its absolute best for our customers
- Be able to life and move furniture and boxes up to 20lbs
- Assist with receiving of new products and in store pickups
The schedule for this role is from Tuesday to Saturday or Sunday to Thursday.
We’ll Be Impressed If You
Are reliable, motivated, and a self-starter (taking initiative is huge in this role!)- Have proven experience working in a sales-driven environment, especially home furnishings or another luxury category
- Have post-secondary or other relevant education in interior design or decorating
- Are relentlessly service-oriented, thorough, and organized
- Possess strong interpersonal and communications skills
- Have previous experience in creating and delivering polished, professional design deliverables to clients (such as mood boards, floor plans, product lists, etc.)
- Can demonstrate experience in a work environment where you manage competing priorities and your own time to meet deadlines and exceed service standards
What We Offer
Full time, salaried, permanent position (Tuesday - Saturday)
- Salary commensurate with experience and skill
- 7 paid Sick/Personal Days
- 6% Vacation accrual at hire
- This role is based fully out of the LD Shoppe showroom
- Modern, flexible health and lifestyle benefits through Honeybee
One additional paid YAY day per month
As a proud equal opportunity employer, we encourage applicants from all walks of life to apply to join our growing team. We are committed to providing all employees with a workplace experience that is free from barriers, discrimination, and harassment regardless of age, sex, gender, sexual orientation, faith identity, nationality, and/or disability status. If you’re creative, hard-working, and want to join a dynamic and energetic team, we welcome you to apply today and encourage you to come as you are.
About Leclair Decor
Revenue: Unknown / Non-Applicable
Size: 51 to 200 Employees
Type: Company - Private
Website: www.leclairdecor.com
Leclair Decor
www.leclairdecor.com
Ottawa, Canada
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
