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Intelligent Automation Analyst - Digital & Emerging Technology - Technology Consulting – Belfast

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

By joining our Technology Consulting team, you will be helping our clients solve a whole range of challenges. As part of this growing team, you will also have the opportunity to help shape the innovative culture that makes EY such a great place to work.

We are recruiting for RPA/Intelligent Automation Business Analysts to join our growing Technology Consulting team. We are seeking individuals with significant client-facing experience or individuals who have gained project and technology delivery experience within large organisations.
If you have a keen interest in Intelligent Automation and other Digital & Emerging Technologies, as well as intellectual curiosity and energy, then Technology Consulting at EY could be exactly the right place for you and your next career move.

Your key responsibilities

Client Responsibilities

• Build valued and professional relationships with external clients and internal peers
• Nurture long term existing relationships
• Optimise business processes and prioritise them based on client needs
• Discover and research opportunities for business cases which can be added to the client roadmap
• Provide updates to the client on project events and progress
• Present key results, deliverables and outputs to the client with exceptional written and verbal communication
• Participate in client presentations and proposals for medium complex projects or elements of highly complex projects
• Create high-quality work products and develop deep knowledge in one or more services, leveraging knowledge and experience to shape services to client problems
• Understand our service offerings and help to identify opportunities to better serve our clients
• Build internal relationships within the Technology Consulting team
• Maintain and develop long-term valued client relationships
• Identify and document opportunities for automation which can be added to the client roadmap for delivery
• Ready processes for automation by applying process optimisation/re-engineering techniques
• Engage with clients at all levels across the organisation, both business and technology functions
• Respond to client requirements, provide updates on project events and progress, and provide subject matter knowledge
• Present key results, deliverables, and outputs to the client with proficient written and verbal communication, presentation, and technical writing skills
• Train and manage junior EY staff and client staff, including quality assurance of client deliverables

Internal Responsibilities

• Understand all our service offerings and actively identify opportunities to better serve clients and be able to build meaningful external relationships with our clients and internal relationships across service lines
• Work with the Management Team to define the go-to-market Digital & Emerging Technology consultancy service and be part of the go-to-market team to sell these services to our clients
• Develop and maintain your personal training and development plan to ensure you continue to update and improve your skill profile on an ongoing basis
• Support collaboration and teaming activities across engagements and business development activities across the Technology Consulting team

Skills and attributes for success

To do this role effectively, we are looking for people with knowledge and experience in the following areas:

To qualify for the role you must have

• A strong academic record including a third level degree, preferably in a business or IT related discipline, from a recognised third level institution
• 2+ years of experience in a professional, client-facing environment
• At least 2 years’ experience delivering RPA objectives and processes in a client-facing or internal-facing role for a consulting or professional services company in delivery of large-scale, complex change/transformation programmes or systems integration programmes
• Experience dedicated to client delivery in the automation space involving a variety of technology products, such as, Blue Prism, UiPath, Automation Anywhere
• Deep understanding of the market-leading Intelligent Automation products and emerging trends
• Experience in one or more of our focus industries including Power & Utilities, Financial Services, Government & Public Sector, Life Sciences, Consumer Goods, Tech and Media, Advanced Manufacturing / Industry 4.0
• Experience in working in an Agile environment and using Agile methods for software delivery e.g. Scrum, SAFE, Kanban, Lean, TDD and CI/CD
• Proven skills and experience in effectively working in a cross-functional Agile team
• A proven ability to lead and deliver on software projects in a fast-paced environment
• Have a structured approach to problem-solving and be a self-starter with the ability to work both as part of a team and also independently, managing your own workload with an attention to detail
• Be able to effectively engage and manage different stakeholder groups
• Excellent communication skills, tailoring communications to suit a mix of audiences and ability to translate strategy into measurable business benefits

Ideally, you’ll also have

• Additional professional qualifications, such as PRINCE2, Scrum Master, Scrum Product Owner and SAFe or Diploma Level in Agile Project Management or similar discipline from a recognised third level institution or accreditation body
• Certification awarded by Blue Prism, UiPath or Automation Anywhere
• Experience in the use of the Microsoft BI toolset, including O365 tools and PowerPlatform (PowerApps/PowerAutomate/PowerBI)
• Experience in the identification and delivery of Chatbots/Virtual Agents (e.g., using technologies such as IBM Watson Assistant and Power Virtual Agent etc.)
• Experience in the use of Process Mining & Data Visualisation tools and techniques (e.g. using technologies such as Celonis, Pega Desktop Analytics, Process Gold etc.)
• Programming/Development experience in UiPath, BluePrism, Machine Learning/Artificial Intelligence, and ChatBots/Natural Language Processing is a bonus

What we look for

We’re interested in candidates with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you’re serious about auditing and ready to take on some of our clients’ most complex issues, this role is for you.

What we offer

• 
  Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

Please note;

Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity& inclusiveness here . We ask because it matters!

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.