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Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

You will be working in the IT Solutions team in Eurofins Forensic Services, the market-leader in the provision of forensic services to police forces in England and Wales. We support various law enforcement organisations across the globe, Military, the legal profession (barristers and solicitors), private and public sector organisations and members of the general public with our comprehensive range of services. You will be making a real world difference and will be part of a team of 650 dedicated and passionate scientists, experts and support staff helping make the world a safer place.

Due to the highly sensitive nature of the work, applicants should note that security clearance is required for this role. To gain security clearance you must have five years continuous residency in the UK. Security clearance is undertaken by a third party to police personnel vetting standards (NPPV/3 and SC), as such any criminal convictions may prevent you from gaining security clearance. Further information on the security clearance process and requirement can be found at https://www.warwickshire.police.uk/police-forces/warwickshire-police/areas/warwickshire-police/about-us/about-us/police-national-vetting-service/. You will be required to work, supervised, on an EFS site until clearance is granted.

In addition, all successful applicants will be required to undertake drug and alcohol testing prior to commencing employment.

The Role

Salary\pay band: Competitive

Location: Option of Sites: Warrington, Heathrow, Tamworth, Wakefield, Culham Will consider Hybrid Working 2/3 days for right candidate after security clearance is granted, occasional travel between UK sites is a requirement.

Contract: Permanent

Hours: 37.5 per week

This is an exciting opportunity to join Eurofins Forensic Services (EFS) to lead the Business Intelligence and Information capability in the IT Solutions Team, providing support across EFS and external stakeholders to provide:

• Robust business intelligence systems and processes delivering high quality Management Intelligence and Analytics to support the growth of Eurofins Forensics Services (EFS)
• All external customer management information requirements compliant to contract requirements
• Generation and analysis of key performance metrics
• Provision of ad-hoc requests for data from both internal and external stakeholders.
• Opportunities to evolve the provision of business intelligence to explore areas where we can add additional value across the business
• KPI reporting to enable improved decision making, promoting more efficient use of resources and explaining the “Bottom Line”

Key Responsibilities and Accountabilities

• Ensure effective use of Business Intelligence through engagement with key stakeholders, providing excellent insight to enable correct working behaviours and outcomes.
• Collaborate with all EFS business units to deliver a partnership approach to determining requirements to enable informed decisions.
• Coordinate and control the design and implementation of innovative and compelling reports, dashboards, visualisations and models in Power BI to measure KPIs to support effective decision making.
• Direct and oversee the development of the reporting infrastructure and reporting platform architecture as we move into full adoption of Power BI reporting and visualisation
• To be the business owner for all relevant functional areas of source systems, business processes and business intelligence tools and to work with IT Crews to maximise system availability and monitor system performance KPIs
• Deliver a continuous improvement pipeline across all aspects of Business Intelligence, including but not limited to data process and technical improvements.
• To be a key stakeholder with regard to project and change management initiatives/programmes ensuring delivery of fit for purpose BI products.
• To support the complete bid/tender lifecycle, providing best in class Business Information and Intelligence capability.
• Advise the Senior Leadership Team through use of advanced metrics and trend analysis on business status and risk.
• Work with the Head of Finance to ensure all relevant revenue data is available and provided to support accurate reporting on cash flow, profit and loss and other financial information as required.
• Attendance at meetings with both internal and external stakeholders as required.

Person Specification

• You are a problem solver with excellent inter-personal skills and will be comfortable presenting and communicating to end users. Bridging the gap between end users and the data is a key aspect of this role.
• Ability to work in a pressurised, changing environment and to manage multiple priorities and levels of complexity.
• Able to think laterally to solve problems and consider options which will optimise the requirements of the business.
• Ability to work and collaborate effectively in virtual, interdisciplinary teams, in physical teams as well as to work independently, take initiative and make things happen.
• Ability to negotiate, influence and challenge
• Personally credible, taking responsibility and ownership.
• Does not compromise standards; right first time approach with an incredible eye for detail
• Excellent communicator who is able to engage effectively with stakeholders at all levels.

Knowledge, Experience and Technical Skills

• Demonstrable Business Information and Intelligence background.
• Experience of delivering unambiguous financial reporting is essential
• Commercially driven with the ability to comprehend and interpret contractual requirements
• Experience driving data quality and process improvements
• Experience using MS SQL to construct and modify queries in a structured format from a 2016 SQL Server
• Experience in Power BI platform, Power BI Report Server and it’s successful implementation
• Strong knowledge of MS BI tools including SSIS, SSAS
• Experience in using DAX, M-Query and Python
• MS Excel (Data Processing), VBA, VB Script understanding
• Working knowledge of Azure DevOps is desirable
• An understanding of architecture and ability to communicate issues effectively to IT Infrastructure and DBA support functions. Due to the critical nature of the work, BCDR coordination experience is desirable.

Benefits

In return for your hard work and loyal service, we will offer you a competitive salary, flexible working through our Hybrid working policy and a selection of employee benefits via our flexible benefits menu which includes cycle to work, give as you earn, holiday and sell/purchase scheme. In addition, we also offer the following:

• Life Assurance
• Company Pension Plan
• 25 days annual leave plus bank holidays
• Everyone who joins our team also gets access to Perkbox, allowing you to save money all year round. Whether its supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.
• Employee Assistance Programme
• Company Paid Health Cash Plan Scheme
• Enhanced company sick pay scheme
• Refer a friend scheme
• Subscription to health & mental wellbeing 24/7 confidential support

The organisation treats personal data collected during the recruitment process in accordance with its data protection policy. Information about how your data is used and the basis for processing your data is provided in the organisations applicant privacy notice.