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Integration Quality Inspector Barnsley, Yorkshire and the Humber, England

SHI International Corp.

Full Time Barnsley, Yorkshire and the Humber, England 27000 GBP ANNUAL Today

Job description

Job Summary:

The Integration Center Quality Control (ICQC) Specialist will ensure configured devices leaving SHI Integration Centers comply with customer requirements. The ICQC Specialist will document accurate task instructions for customer orders. The ICQC Specialist performs audits and spot checks for compliance and documents results for corrective or preventative action reports. This position reports directly to the EUC integration manager.

About Us:

SHI UK has been established for over 20 years, growing from a small satellite office to now our EMEA headquarters, with the support from our International partners and colleagues. We offer the opportunity to progress and develop a career within the IT Industry while working in a diverse, fun environment containing a range of departments and specialisms.

With our organic growth and stability within the EMEA market, we are able to provide a variety of technology products, solutions and services to businesses including Cloud Computing, Data Centre Infrastructure, Networking and Security solutions, Configuration and Integration services, Enterprise Mobility and IT Asset Management.

SHI provide innovative solutions and world-class support, as standard, from over 30 offices throughout the U.S., the U.K, Republic of Ireland, Canada, France, Hong Kong and Singapore.

Responsibilities:

Include but are not limited to:

Suggest and implement approved quality control operating procedures
Interface with the customer, sales, and configuration center staff to document accurate build instructions
Create documentation of new quality control procedures and train team as necessary
Suggest and implement approved quality control operating procedures
Interface with the customer, sales, and configuration center staff to document accurate build instructions
Independently solve problems with minimum input from management
Follow Quality Control processes and documentation.
Manage and organise the inventory of build documentation
Read and comprehend technical manuals, troubleshooting guides, manufacturers specifications, used in the installation and repair of electronic equipment.
Conduct and report internal audits, spot checks, and evaluations
Collaborate with Sales Team, Configuration Center Management, Integration Center Techs and Quality Control Team for customer orders regarding audits and quality assurance
Utilise internal systems for order research
Assist the other areas of integration department as requested by the Integration manager.

Qualifications:

2 years working an Integration Center or a manufacturing environment
1 year auditing experience
3 x GCSEs

Required Skills:

Ability to take initiative
Ability to communicate updates/concerns/escalations to management clearly & effectively
Ability to work efficiently and effectively to meet strict deadlines
Proficient in Microsoft Office Word, Outlook, and Excel
Ability to explain/deliver/and communicate technical information such as networking information, system errors, and OS configurations in a clear and concise fashion that is easily understood.
Ability to read and interpret technical instructions/manuals, troubleshooting guides, and manufacturer specifications
Ability to learn additional skills to maintain technical competencies
Ability to write clear and concise directions and instruct others on process/procedure as they relate to builds
Ability to learn and utilize internal systems
Ability to discern, process and communicate technical details as they relate to configuration builds
Ability to perform basic auditing techniques
Ability to multi-task and keep track of multiple work streams at one time
Ability to present to customers, supervisors, peers
Ability to work with meticulous attention to detail

Preferred Skills:

Demonstrated knowledge of SHI configuration and warehouse processes
Solid understanding of the ISO 9001 Quality Standards

Unique Requirements:

Extended hours may be required to complete some special projects

Additional Information:

The estimated pay range for this position is starting from £27,000 which includes a base salary and bonuses. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.

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