Integration Developer (Degree Apprenticeship), Grade 6-8 Manchester, England
Job description
About The Role
Working Hours: 35 hours per week
Contract Type: Permanent, Full time
Closing Date: 14 August 2023
- Qualification - Minimum 104 UCAS points or A levels BCC
- For mature applicants - personal statement is required detailing any recent relevant work experience.
Manchester City Council and the Resident & Business Digital Experience (RBDxP) overview:
Manchester is a diverse and dynamic place to live and work and the council is at the heart of city life. To meet the needs of Manchester’s residents, secure the future of its communities and embrace the vibrant cultural mix to which the city is home, we must have a skilled and committed workforce on board.
This is an exciting opportunity to join the Digital Delivery Team to deliver the RBDxP programme. Manchester City Council is on a journey, to transform the way Manchester residents, businesses and partners access digital services and make an important difference to their lives. This is your opportunity to implement even better and brighter digital solutions and take big steps to move forward and progress your career.
Manchester City Council is in the Sunday Times Best 100 not-for-profit organisations to work for in 2020.
The Council values of People. Pride. Place are embedded in all that we do:
People - Every day we will go further to make a difference to the lives of Manchester people. We will treat colleagues, partners and customers with the respect they deserve and believe only our best is good enough.
Pride - We are proud of the role we play in making Manchester a success. We will accept the responsibility invested in us and rise to meet the challenges we need to overcome.
Place - We will celebrate all things Manchester and strive to make our streets, neighbourhoods and city an even greater place to live, work and visit.
We are an Equal Opportunities Employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
The RBDxP Programme:
RBDxP is a dynamic and ambitious 3-year programme which will transform the way the Council interacts with residents, businesses, and partners.
- The overall objective is to provide Manchester’s residents, businesses and partners with an easy to use, fully integrated set of digital public services that will improve customer journeys and interactions, using the best available technology, and make digital the preferred method of choice.
- It will ensure residents and businesses who want to interact digitally can do so easily by utilising digital technologies, best practice methodologies, user engagement, data, and by building a digital, customer-focused culture.
Following an extensive discovery and engagement exercise with Manchester’s residents, businesses and Council departments, the programme will be implementing digital service improvements for residents and businesses, building in-house digital skills and capabilities based around a digital technology architecture using low-code solutions.
- The low code platform will replace existing aging and outdated corporate digital systems such CRM, integrations and the Council website. The programme seeks to transform digital services which will result in the recruitment of a new Digital Team .
The RBDxP programme objectives:
- Make Manchester City Council a digital leader of public services, reducing internal demand costs and increasing customer satisfaction.
- Connecting our organisation together, allowing effective collaboration with partners.
- Use inclusive design and understanding of the digitally diverse needs of our residents, to ensure fair and equitable access to all our services.
- Ensure systems and technology provide the best customer experience and manages demand.
The Resident and Business Digital Experience Programme (RBDxP) falls within the Engagement and Delivery unit within ICT. It will be closely aligned with the ‘Digitally Integrated Council’ workstream which falls within the Council’s ‘Future Shape’ initiative’.
Future Shape and our Digital ambitions:
- Make Manchester City Council a leading digital public services organisation that provides our residents, businesses, members and partners an easy to use, fully integrated set of digital public services which reduce our internal demand costs and increase customer satisfaction.
- Make our digital public services work for our partners by connecting different parts of our organisation together and allowing effective collaboration between ourselves and our partners.
- Use inclusive design and understanding of the digitally diverse needs of our residents, to ensure fair and equitable access to all our services.
- Ensure our systems and technology complement each other and have the necessary linkages to provide the best possible experience for our customers and to ensure customer demand is managed effectively.
ICT Department:
The Digital Delivery Team will come under the Council’s ICT department, which has 4 function units and is made up of 164 staff. The 4 functional units are:
- PMO & Governance.
- Engagement and Delivery.
- Enterprise Architecture.
- Service Operations.
The department’s strategy has the customer at its heart, with a vision: always, high value, business aligned technology and applications. Delivering high quality agile customer centric service. Always safe, secure and compliant.
About the Candidate
Are you ready to create advanced integration solutions?
- Design, build, and deliver cutting-edge integration solutions that transform connectivity.
- Collaborate closely with project teams, designers, and analysts to exceed expectations and deliver high-quality integrations on time.
- Take ownership of the entire solution process, fostering innovation and leading the way.
- Embrace our design-focused culture to unleash your creativity and push boundaries.
- Work seamlessly with testing teams to ensure flawless integration performance.
- Inspire and mentor colleagues to elevate our service to new heights.
- Cultivate strong relationships both internally and externally through effective communication.
- Show dedication to personal development and improving our services.
- Utilise your expertise in designing web services using RESTful and microservice architectures.
- Harness the power of iPaaS solutions like Mulesoft and Azure for seamless integration.
- Demonstrate your skills in system integration design, driving efficiency and scalability.
- Thrive in a collaborative environment, achieving exceptional results with diverse teams.
- Apply your deep understanding of software design to create outstanding user experiences.
About Us
We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.
When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.
To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:
- We take time to listen and understand
- We work together and trust each other
- We show that we value our differences and treat each other fairly
- We ‘own it’ and we’re not afraid to try new things
- We’re proud and passionate about Manchester
A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.
Creating an inclusive team at Manchester City Council
At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. If you want to find out more about the role, our culture, flexible arrangements or any adjustments, please let us know by emailing [email protected]. If you are invited to interview we will ask you if you require any adjustments in order for you to best demonstrate your suitability for the role in the interview process.
If you would like to access the job details in another format, such as large print, audio or printed on a coloured paper, please email [email protected] or call 0161 227 3373.
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
Accessibility
As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.
We’ve also included some useful tips on how to submit the best application.
When you join us
We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.
Other relevant information
Greater Manchester Continuous Service Commitment
Our Manchester Strategy/Behaviours.pdf
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