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As an Insurance Sales Advisor you will provide home insurance directly to online consumers and through our contact centre. In this role you will work with a leading brand in complex home insurance in the UK to deliver the world’s most intelligent property insurance.

We offer rotational shift patterns for 40 hours per week from Monday (09:00 and 20:00) to Saturday (09:00 – 13:00) at our newly refurbished office in Sheffield.

To give you an idea of how this Insurance Sales Advisor job would look and feel, here are some of the things you could expect to do:

• Supporting customers on inbound calls who are thinking about setting up a new policy, making amendments to an existing policy or looking to renew
• Understand our customers' needs to provide a solution that will help them get the most from the product
• Be an expert on our products and deliver excellent customer service, providing customers with peace of mind
• Proactively identifying improvements to the customer journey and service we offer
• Explore opportunities to sell and retain customer products and earn incentives

To succeed, you should have experience of working in a contact centre environment. We would love you to have a financial service or a regulated background and possess good technical knowledge and excellent communication skills.

You will also need:

• To be passionate about delivering service excellence for the customer
• To be able to work successfully with targets and service levels
• Good administration, problem-solving and organisational skills
• Good attention to detail and adaptability
• Be able to identify process improvements

In return, you will earn an attractive salary up to £21,757 as well as an OTE bonus.

Join our fun-loving inclusive community of more than 120,000 passionate people who work in over 50 countries delivering exceptional customer experiences for some of the world’s leading brands.

If this Insurance Sales Advisor job in Sheffield sounds perfect for you, please apply today.