Job description
- 1+ years experience in personal insurance sales, insurance renewals, or insurance account management.
- legal right to work in the United Kingdom.
It will be great if you happen to have these qualifications:
- Proficient in Microsoft Office specifically Microsoft Word and Microsoft Excel.
- Self-starter, someone who takes initiative with the ability to work independently.
- Willingness to learn, develop new skills, and work as a team.
- Excellent oral and written communication skills.
- Strong organisational, numeracy, and literacy skills.
Essential Duties and Responsibilities (includes, but not limited to):
- Retain, sell, and cross-sell motor insurance for new and existing customers in our UK Personal Insurance (PI) department.
- Handle inbound and outbound sale calls/emails to ensure maximum effort is given to obtain new business for all personal insurance matters, while also providing insurance quotes for motor and advising everyone on their best options for personal insurance coverage.
- Review Personal Insurance (PI) client receivables, including updating insurance policies, processing mid-term adjustments, and pursuing our customers for documentation needed for their insurance coverages.
- Prepare and send renewal of motor insurance policy applications to the appropriate insurance companies.
- Collect insurance payments for premiums, verify payments, update insurance account information, and other items needed to keep all insurance coverages up to date.
- Generate and provide motor insurance policy quotes for immediate coverage and short-term needs, to help solidify full coverage for all personal insurance matters.
- Liaise with customers via telephone and/or email to handle inquiries such as quotes, midterm adjustments, and insurance account renewals and answer any queries regarding their motor insurance policies, in a compliant, professional, and timely manner.
- Perform accurate data entry and maintain the integrity of customer information in the OpenGI (OGI) systems and any other systems used at Clements Worldwide.
- Follow established protocols and policies established by your department, Human Resources, or any department in which guidelines must be met.
- Other duties and responsibilities may be assigned depending on department needs and growth.
As we all know, compensation isn’t just the salary. Here are some of the benefits of working at Clements:
- Base salary plus commission up to 9.7% on new business (No Cap!).
- The company provided lead generation software and a Customer Relationship Management (CRM) tool.
- Sale recognition rewards with opportunities for bonuses.
- Optional private medical, dental, and a cash scheme.
- Generous pension scheme with a 10% contribution from Clements.
- Automatic enrolment into Group Income Protection and Group Life.
- 24 annual leave days per calendar year, with up to 8 days rollover.
- 3 mental health days per calendar year.
- 12 US standard paid holidays.
- Paid parental leave.
- Occupational company sickness leave and pay.
- "Dress for Your Day" dress code.
- Education assistance: certifications and continuing education.
- Optional gym membership.
- Reimbursement season ticket loan scheme.
Full Job Description Located: https://www.clements.com/careers/job-openings/?gh_jid=4948076004
About Clements Worldwide:
Clements Worldwide is the leading provider of insurance solutions for expatriates and international organizations. Founded in 1947, Clements offers worldwide car, property, life and health, and specialty and high risk insurance to clients in more than 170 countries. Our dedicated staffs in Washington, DC, London, and Dubai are committed to providing superior customer service and claims response. Company History In 1947, Robert Clements and M. Juanita Guess-Clements founded a domestic insurance business. While she and her husband managed Clements & Company, Guess also worked at the U.S. State Department. One day, she referred her husband to a colleague who needed life insurance and happened to manage the U.S. State Department's claims office. After purchasing a policy from Clements, the happy client remarked, "If only you could help me with all this!" as he pointed to the insurmountable pile of claims in his office submitted by U.S. Foreign Service officers. At the time, not a single company provided international personal insurance products and Clements immediately realized the potential. The Washington, DC-based firm's proximity to the U.S. State Department and Foreign Service headquarters positioned Clements to quickly become the preferred provider of personal property and auto insurance to government personnel living and working abroad. In the late 1970s, under Guess' direction, the company began addressing the needs of expatriate clients outside the Foreign Service. By 1981, when the founders' son, Jon B. Clements, joined the firm, Clements had become a thriving agency. To reflect its growth as a global brand, the company changed its name to Clements International in 2001. In 2011, the company underwent a brand transformation and became Clements Worldwide to better reflect its organizational and strategic goals. Today, Jon is CEO and Chairman of Clements Worldwide, and with the support of his leadership team, he continues to guide the company with the same entrepreneurial spirit of his beloved parents.