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Job description

WHO THE HELL IS HAYSTO?

Haysto is an online mortgage broker for those who don’t fit the traditional applicant mould. We're here for the ones who fall through the cracks. The individuals, the mavericks, and complicated.

A digital-first brokerage, our platform has been designed from the ground-up and is the only end-to-end platform for the specialist mortgage market. Mortgage, conveyancing and insurance all in one place with real-time updates, seamless document management and ID verification. A hassle-free, time saving and empowering solution for those who need it most.

We're not afraid to tell it how it is. We were born out of first hand experiences being rejected by high-street banks, and we're here to listen to the stories behind the numbers. We're about possibilities, not just mortgages.

Since we launched in late 2021 we’ve been recognised as a British Bank Awards finalist 2022 and have recruited close to 50 people, all while achieving and maintaining a Trustpilot score of 4.9. In January of this year we also announced investment from the billionaire CEO of OakNorth (UK's 3rd largest Fintech) and Steve Garnett the former Exec Chairman of Salesforce to support our next phase of growth (100+ people by the end of this year).

INCLUSIVITY + DIVERSITY

What we do at Haysto wouldn’t be possible without a diverse team bringing different ideas, experiences and unique skills together. It’s important for us to create an inclusive culture where everyone is equal and heard no matter their age, beliefs, disability, gender, marital or parental status, race, religion, sex or sexual orientation.

WHAT WE’RE LOOKING FOR?

Title: Insurance Specialist

Location: Remote Working or Haysto Norwich Office

Reporting to: Simon O’Doherty, Head of Operations

• Experience working within a Mortgage Advisor or Income Protection/Life Insurance sales role for 12months+
• Strong knowledge of insurance products with one of the following qualifications; CeMap or RO5
• Have a good understanding of FCA regulations
• Excellent verbal and written communication skills
• Have a track-record of working in high-energy telephone sales environments with a demonstrated ability of over achieving targets
• You’ll be flexible and happy to work shifts to maintain an excellent customer service including evenings and weekends
• Ambitious and a self-starter with the ability to thrive in a dynamic environment embracing continuous improvement
• Detail obsessed, conscientious and highly organised with exceptional time management skills - we move at speed and need you to keep up
• Proven ability to develop strong relationships across internal team members

WHAT YOU’LL BE DOING:

• Reporting to the Head of Insurance, you’ll advise our customers on:
• Critical illness cover
• Income protection
• Accident, sickness and unemployment cover
• Family income benefit
• Life insurance

• You’ll take part in regular training, 1 to 1s and team meetings, celebrating successes and addressing areas for improvement
• Deliver telephone based advice
• Compliance – and Haysto’s values – will be at the heart of everything you do. You’ll consistently make sure that both Haysto’s and your customers’ interests are looked after
• Act as a critical feedback loop to our Operations and Development teams as we continuously enhance our platform, customer journey and service model

WHAT WE’RE OFFERING:

We've invested heavily in technology, are disrupting the specialist mortgage market, and are proud to be the UK's fastest-growing mortgage platform for specialist mortgages. We’re now offering a unique opportunity to join our team at a pivotal moment, to help shape the processes and customer journey. There’s no hierarchy here - you’ll be listened to and be part of a high-growth company where you’ll also get to share in the financial upside.

Compensation:

• Base salary £26-30,000
• Minimum £110,000 OTE against year one KPI’s

Benefits:

• Unlimited holiday
• Company events
• Unlimited leads
• Company Share Scheme

Job Types: Full-time, Permanent

Salary: £26,000.00-£110,000.00 per year

Benefits:

• Casual dress
• Company events
• Employee stock ownership plan
• Sick pay
• Unlimited paid holidays
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Commission pay

COVID-19 considerations:
Covid Precautions include: Daily temperature checks, 2m distance between desks, lateral flow testing for company events, daily sanitising of office and hand gel throughout.

Application question(s):

• Are you a qualified Insurance Adviser?

Work Location: Remote

Expected start date: 05/06/2023