Paralegal - Consumer London, England
Job description
Paralegal
Location: London, hybrid working
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full time 37.5 hours per week – Mon to Fri
Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Role Purpose
The Financial Promotions specialist paralegal role within the UK Consumer legal team provides support to the Consumer Legal Team as needed in relation to an array of consumer matters, with a primary focus on financial promotion advertising.
What you'll do
Advising on relevant a) consumer legislation, b) CAP and BCAP Codes and Guidance, c) ASA adjudications, d) CTSI Pricing Guidance and e) FCA handbook rules and guidance on financial promotions, in the context of Vodafone’s marketing and promotional materials.- Managing and responding to ASA complaints and investigations, competitor complaints and customer complaints.
- Liaising and negotiating with Clearcast and Radio Centre in relation to the clearance of TV & Radio ad
- Providing legal support on the development of any Vodafone consumer products and services, which includes advising on the impacts of consumer legislation, drafting/amending terms and advising on customer communications and sales journeys.
- Providing legal advice in relation to Vodafone’s external communications.
- Providing relevant legal terms for consumer facing marketing.
- Ensuring that Vodafone complies with relevant legal marketing guidelines.
- Providing support to the consumer legal counsels within the team and closely working with other Vodafone business teams (i.e., Regulatory, Compliance and Privacy).
- Supporting with updates to the team’s site.
Impact on the business
Delivering legal advice and support to internal teams within Vodafone UK to ensure that Vodafone’s communications comply with the relevant laws and self-regulatory codes. This includes:
a) Financial Promotions: reviewing marketing collateral & assessing risks based on the type of media formats.
b) Supporting with day-to-day advertising & product campaigns, including identifying potential issues (i.e., matters involving intellectual property, privacy, employment, tax, etc and engaging with the relevant teams as required).
c) Supporting the Brand team on innovative social advertising and influencer led campaigns.
d) Supporting the Sustainable Business team on purpose driven campaigns.
Supporting the Consumer legal team on non-advertising / general consumer legal matters.
Leadership and teamwork
To identify and communicate key legal issues to your Line Manager for onward reporting to the Lead Counsel as well as senior management.
Innovation and change
To monitor and identify forthcoming changes to and developments in consumer law and regulations.
Knowledge and experience
To oversee any legal and regulatory developments and support the consumer legal team with regular updates.
Who you are
University honours degrees, (second class or better).- Paralegal Qualification would be beneficial but not essential
- Knowledge and experience of ASA, CAP codes and FCA handbook rules and guidance on Financial promotions (CONC 3.2 financial promotion general guidance)
- An interest in the regulation of marketing and advertising
- Experience of working in an in-house environment (desirable but not essential).
- Knowledge or understanding of telecoms (desirable but not essential).
- Resourceful and hardworking - self motivating and able to work independently as well as effectively as part of a team.
- Excellent time management skills - ability to manage multiple work streams and meet deadlines.
- Excellent written and verbal communication skills: you will need to deliver clear and concise advice, reports and documentation and deliver training accordingly to the audience.
- Good drafting and negotiation skills
What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
