Job description
We are currently seeking an experienced administration clerk to join our busy and friendly team to provide a high level of customer service. The job role involves servicing our current client base as well as selling general insurance products to the public, so excellent customer service skills and a helpful and courteous manner would be required.
Abacus Insurance Service was established in 1995 and has since grown in to one of the largest independent general insurance brokers in South East England. Priding itself on customer care, excellent after-sales and claims handling, we are backed by all of the major UK insurers. We are therefore able to offer highly competitive premiums for all of our products. Our aim is to provide an efficient and professional service that matches the needs and requirements tour clients. We are NOT a call centre, we work face-to-face or by telephone.
Duties:-
- Servicing current clients' insurance policies
- Prepare accounts, reports, documents and presentations as required
- Maintain client files and databases
- Renewing policies and obtaining new business
- Answer a high volume of incoming calls
- Provide a high level of customer service
- Assist with the preparation of quotes and proposals
- Work well within a team
Ideal applicants will be educated to a good standard and ideally have relevant experience within Insurance or general experience within Customer Services. You must possess excellent customer service skills with a professional telephone manner and a motivated approach.
Benefits:-
- Competitive Salary (depending on experience) + opportunity for monthly bonus
- 20 Days Holiday + Bank Holidays
Job Types: Full-time, Permanent
Schedule:
- Monday to Friday
Work Location: One location