Job description
POSITION POSTED UNTIL A VIABLE POOL OF CANDIDATES HAS BEEN ESTABLISHED
EDUCATION and/or EXPERIENCE
High school diploma or equivalent. Four years’ experience in transportation operations to include a minimum of two years’ experience as a transit bus operator. A minimum of two years’ experience in skill based adult education or training is preferred. Proficient PC skills in word processing, spreadsheet applications, and training or learning management systems applications. Experience in developing and delivering skills-based training programs required. Thorough knowledge of Authority operating rules and discipline codes. In addition to the above requirements, additional experience/qualifications in the following areas are highly desirable: MARTA Customer Service Trainer Certified, computer-based training courseware development, and knowledge of ADA policies and procedures.
SUMMARY
Under general supervision, conducts classroom and on-the-job instruction for Professional Bus Operators. Provides development and/or acquisition of training programs and materials for classroom and on-the-job training. Recommends improvements to existing training programs. Monitors and evaluates the progress of employees in training and identifies performance deficiencies. Assists Bus Operations in identifying training needs. Completes, submits, and maintains accurate up to date training records, required reports, and schedules. Performs other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Conducts classroom and on-the-job instruction for all operators, supervisors, contractors, and emergency personnel to enhance the knowledge and improve the skills and abilities necessary for safe service delivery and increased system efficiency.
2. Provides for the development and/or acquisition of training programs and materials for classroom and on-the-job training. Recommends improvements to existing programs.
3. Monitors and evaluates progress of employees in training. Identifies performance deficiencies and recommends future training. Reports to the Senior Instructor when training deficiencies are identified.
4. Completes, submits, and maintains a variety of accurate up-to-date training records and files, course curriculum, safety records, required reports, and training schedules (both manually and computerized).
5. Conducts behind-the-wheel training for certifications/re-certifications, and other regulatory and departmental training and re-training as required.
6. Does follow up quality service inspections on Professional Bus Operators.
7. Completes other duties as assigned.
INTERVIEW SELECTION PROCESS: The selection process may include one or more components to demonstrate applicants’ knowledge, skills and abilities in job related areas. These may include exercises such as practical demonstrations, written communications, oral interviews and/or competency assessments.
CERTIFICATES, LICENSES, REGISTRATIONS
Must currently possess Commercial Driver's License with bus passenger endorsement.
PHYSICAL DEMANDS
AMERICANS WITH DISABILITIES ACT
If you are a qualified individual with a disability, you have a right to request that MARTA make reasonable accommodations in order to help you accomplish your work, which must still be performed in all its essential functions.
MARTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Classification -Non-Exempt
Number of Openings -2
Salary Grade -17
Salary Range -$55,843- $69,804- $83,765