Job description
About Us:
Acora One are the SME specialists within the Acora group, delivering a cohesive and consistent IT support experience to SMEs across the country. We offer a responsive, friendly service and grow strong relationships based on trust, helping everyone from fast-growing tech start-ups to well established law firms. Whatever our clients want to achieve, and however quickly they grow, we’re there to support them.
Job Description:
You will be responsible for the installation and documentation of IT systems and networks for small works projects working both at the office and customer sites, whilst ensuring customer communication and satisfaction is upheld.
Activities include but are not limited to, Laptop and Computer Deployment, Printer Setups, assistance to larger project work, Office 365 and telephony deployments, collaborating with internal teams whilst understanding customer needs and ensuring successful delivery of projects.
Key Responsibilities:
You will be responsible for the installation and documentation of IT systems and networks for small works projects working both at the office and customer sites, whilst ensuring customer communication and satisfaction is upheld.
Activities include but are not limited to, Laptop and Computer Deployment, Printer Setups, assistance to larger project work, Office 365 and telephony deployments, collaborating with internal teams whilst understanding customer needs and ensuring successful delivery of projects.
Key Skills:
- At least 3 years’ experience working within an internal or outsourced IT department
- Knowledge of current Microsoft Operating Systems
- Knowledge of Microsoft 365
- Understanding of IP based networks
Desirable:
- Knowledge of Linux Operating Systems
- Knowledge of VLANs / Firewalls
Personal Specification:
- GCSE English C grade (or equivalent) and above
- GCSE Maths C grade (or equivalent) and above
- CompTIA A+
- CompTIA Network+
- Full clean Driving Licence
Privacy Policy:
In general, you can visit Acora online without telling us who you are or revealing any information about yourself. There are times, however, when we may need information such as your name and e-mail address, to correspond with you and fulfil your request.
Acora is fully compliant with the General Data Protection Regulation 2016.
Job Types: Full-time, Permanent
Salary: £25,000.00-£27,000.00 per year
Benefits:
- Company pension
- Gym membership
- Referral programme
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Norwich, Norfolk: reliably commute or plan to relocate before starting work (required)
Work Location: In person