Installation Technician Redwood City, CA
Job description
A&D, an Automated Gate company is the premier provider of both residential and commercial gate and perimeter security services. Our primary services include service, repair, retrofit and new construction services, including full fabrication services for custom gates and entryways.
The A&D team has grown dramatically in the past two years, growing from fewer than 50 employees to 125 through a strategy of great customer service and dynamic growth.
What We Need
The Installation Technician is responsible for providing exceptional service to our customers while performing on-site diagnostic, troubleshooting, and preventive and corrective maintenance on a variety of gate and door systems. The ideal candidate for this position is highly skilled in the ways of gate operator troubleshooting, customer service, and access controls. They will have the ability to put our customers at ease while providing a sustainable solution to the client's challenges and overcoming any technical obstacle in their path.
Essential Duties and Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Installs configures and troubleshoots gates and access control systems as specified for all assigned projects/work.
Inspects job site, interprets blueprints, and ensures site preparation for the work. Welds, wires, and program customer equipment as required by the scope of work.
Ensures device(s) operate as intended and desired by the customer.
Ensures apprentices and all on-site contractors perform work safely. Partners with the General Contractor and other on-site contractors to flow of tasks are coordinated efficiently and to specifications.
Documents tasks completed to log against the project plan.
Manages truck inventory and equipment delivery with the support team to order or purchase specialized equipment, missing parts, and other components and tools.
Perform other duties as assigned.
Other Job Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice.
What's In It For You
- Monday - Friday schedule
- 7 Paid holidays
- A dynamic and growth-oriented environment where ideas and change are welcome (and needed).
- Top-of-the-line industry pay with annual reviews of performance and compensation.
- Medical Coverage paid at 100% for the employee with both UHC and Kaiser options. Family coverage also available.
- Dental, Vision, and other supplemental Insurance options.
- Company paid Life, AD&D, Short-term, and Long-term disability insurance.
- Retirement 401(k) through Vanguard with a 75% blended match on the first 5% contributed.
Required Education and Experience
Education and/or experience equivalent a High School diploma and 3 or more years working low voltage or mechanical construction.
Experience with gate operators, electronic controls, or other outdoor low-voltage electrical systems preferred.
OSHA 10-Hour Certification preferred.
Additional Qualifications
Communications: Able to communicate effectively in written and oral format with diverse individuals. Able to present information and respond to questions with peers, managers, clients, customers, and the general public on technical subjects. Able to read and comprehend written work instructions, technical documents, blueprints, manufacturer instruction manuals and other materials in English.
Math: Able to perform simple addition, subtraction, multiplication and division using standard units of measure and weight.
Reasoning: Able to apply common sense understanding to carry out complex instructions furnished in written, oral, or diagram form. Ability to develop logical troubleshooting techniques based on an understanding of the product performance and test requirements.
Time Management: Able to track and prioritize tasks in a fast-paced environment with several simultaneous projects/work orders. Able to work with minimal supervision.
Technology: Knowledge of email, texting, and work order systems sufficient for basic communication, reporting, and notes.
Physical Requirements: Able to push/pull/lift up to 50 lbs. frequently throughout the day. Able to stand, climb, walk, kneel, and crouch frequently, as required at a variety of customer locations/work sites.
Driving: Able to operate a motor vehicle for extended periods of time and possess a clean driving record.
