Italian Speaking Customer Advisor

Italian Speaking Customer Advisor Manchester, England

Page Personnel
Full Time Manchester, England 25000 GBP ANNUAL Today
Job description

  • Great company culture
  • Competitive salary

About Our Client

This client is a leading provider of business to business physical, digital and virtual card payment solutions. They are looking for an Italian Speaking Customer Advisor to join their Manchester team on a 12 month basis.

Job Description

Duties of an Italian Speaking Customer Advisor will include:

  • Advise Sales of customers commercial queries
  • Investigate transaction declines & velocity queries
  • Log all queries and action on Logging Tool
  • Chargebacks, Copy Invoice Requests, Transaction Queries
  • Produce Copy Invoices on request
  • Answer phone calls with set criteria and within parameters set out by the Company
  • Updating information on CRM systems
  • Ad-hoc duties as and when required

The Successful Applicant

To be successful in this role:

  • Previous experience in similar Customer Service role
  • Excellent communication skills (written and verbal)
  • Build a powerful sense of ownership and teamwork
  • Establish and maintain co-operative and effective working relationships
  • Self-motivated, organised and can work on own initiative
  • Taking "ownership" of problems

What's on Offer

In return, our client can offer:

  • 12 month contract
  • Great work environment
  • Employee discount
  • Life insurance
  • Private medical insurance
  • Wellness programme
  • Work from home once training is completed

Italian Speaking Customer Advisor
Page Personnel

www.pagepersonnel.ch
Weybridge, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
Related Jobs

All Related Listed jobs

Identity Analyst
Next Ventures Limited Surrey Today

Daily access provisioning / deprovisioning and access daily inquiries. Knowledge of IAM best practices, and ideally have administration experience on IAM

administrative assistant
Marywood University Scranton, PA 52764 - 38683 USD ANNUAL Today

  • Clerical tasks- shredding, filing, etc.
  • Organizing the Curriculum Lab
  • Attending department events...

Summerfield UCC - Salaried GP
HCRG Care Group Street, England 85000 - 95000 GBP ANNUAL Today

Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for

Colleague - Nottingham
Hobbycraft Nottingham, England 10.53 - 10.96 GBP HOURLY Today

Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor.

Advisor, Information Rights
BBC London 36000 - 53183 GBP ANNUAL Today

Communicating with the public and answering requests under FOI and DPA, drafting and processing requests, and helping train and support BBC Staff.