Job description
The ideal candidate will possess superior interpersonal and communication skills, unshakeable moral fortitude, and a strong awareness of appropriate behavior when supporting customers. Via education and inspiration, the Inside Sales Advisor will epitomize the no hassle Tesla sales experience and represent our top-tier brand with the highest integrity at all times. It is our mission to accelerate the World’s Transition to Sustainable Energy.
We Offer:
- A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
- The chance to work with innovative technology, advanced tools and software
- Ongoing training and development to help you grow your skills and career
- A competitive compensation and benefits package
- A safe, clean and fun workplace
- Client Interaction: Talk to our current and prospective customers on the phone, chat, email and SMS to nurture and prepare customers for a vehicle purchase. We want customers to feel comfortable and excited about joining the Tesla family
- Follow-up: Receive & qualify inbound leads. The purpose is to assess the prospect's needs, qualify the opportunity, and schedule the test drive experience
- Inspiration: Influence customer purchases of Tesla Vehicles by aiding a “buy in” to the Tesla brand, including company mission, business model and no stress educational approach to sales
- Development and maintenance of a sales pipeline: Achieve both personal and group monthly metric targets in conjunction with the field Sales teams.
- Plan: to maximize and leverage phone time, including pre-call planning, adhering to activity metrics, and call structure and control for opportunity qualification and objection handling
- Provide feedback and recommendations on communication efforts based on direct experiences with potential clients
- Participate in company meetings and customer events
- Master industry trends and best practices, including utilization of new technology and web resources
- Be a team player. We want teammates with a proactive, never-fail attitude in the face of adversity, ambiguous situations, and a lack of managerial oversight. You should have the ability to work and motivate yourself independently while also working with teammates for the greater good of the team and company
- Self-motivated & passionate with ability to work effectively in a highly automated & collaborative sales environment
- Strong relationship management skills and the ability to explain complex technical concepts
- Proven track record to meet or exceed targets and goals
- Positive and energetic phone skills, excellent listening skills, strong writing skills
- Proficient with standard productivity tools (email, voicemail, MS Office, internet navigation, CRM applications)
- Valid Driver’s License for 2 years and over