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Job Title: Internal Sales - Industrial Safety Products & Services.

Company: Safeguru UK

Who We Are?

The A-SAFE Group is a leading global workplace safety solutions provider. Since 1984, the business has been pioneering state-of-the-art solutions that safeguard people and assets across a variety of sectors, all around the world.

Innovation has been a watchword for A-SAFE since the company’s very beginning, with the business being the inventor and original manufacturer of the world’s first industrial strength polymer barrier safety system. The business continues to pioneer game-changing workplace safety technology to this day, supplying warehouses, factories, airports, car parks and other industrial workplaces worldwide.

A truly global business, the A-SAFE Group is headquartered in the UK and has 17 international subsidiaries, including Germany, France, Italy, Netherlands, Scandinavia, Belgium, Spain, USA, UAE, Japan and Canada, as well as a host of trusted global partners, meaning the business is represented in more than 65 countries worldwide.

Our Safeguru UK business is looking to recruit an Internal Sales Representative who will play a key role in the development of our UK customer client base and market share.

Safeguru are a B2B ECommerce business specialising in industrial safety products, personal protective equipment and a leading provider of health and safety digital content.

We are looking for a motivated internal sales representative to join our sales and customer success team. The internal sales customer success representative will be responsible for developing new leads, communicating with customers, understanding their needs, ensuring a smooth sales process and achieving excellent customer satisfaction. You should be able to close sales and meet targets.

In addition to this, these are the key requirements that the right person for this role should have the following skills ad experience:

Who are we looking for?

Someone who has..........

• Excellent phone and cold calling skills.
• Communication/Active listening skills.
• Organizational skills and ability to multitask.
• The ability to achieve targets.
• The ability to adapt to changes.
• Problem solving skills.
• Teamwork skills.

What are we looking for?

We are looking for an Internal Sales Customer Success representative with experience in a B2B environment that:

• Demonstrates business skills to build relationships with our customers and contribute to their satisfaction.
• Shares our values and competences.
• Is aligned and committed to the project and our vision.
• Has good interpersonal and communicative skills.
• Sees challenges to overcome instead of problems.
• Has a proactive attitude and oriented to excellence.

What would be your responsibilities?

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.
• Become an expert in health and safety and the workplace and our products and educate customers on the use and benefits of our products.
• Work closely with Billing and Marketing teams to ensure an exceptional customer experience and take care of any customer issues.
• Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development.
• Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth.

Our values are at the core of everything we do:

• We are Pioneers
• We are in it Together
• We do the Right Thing

This is a great opportunity to join us at a time of rapid growth.

We offer a fast-paced, energetic and creative environment, working with the latest technologies.

We have a great track record of developing talent, offering ongoing training, professional study support and career opportunities.

Our benefits package includes competitive salary plus bonus, 25 days holiday, pension, flexible start & finish times, flex long-weekend scheme, the option to buy & sell holidays and free secure parking.

NO AGENCIES PLEASE. We do not accept speculative agency CVs. Any CV received by us will be treated as a gift and not eligible for an agency fee.

Job Types: Full-time, Permanent

Benefits:

• Canteen
• Casual dress
• Company pension
• Free parking
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Elland, HX5 9JP: reliably commute or plan to relocate before starting work (required)

Experience:

• B2B sales: 1 year (required)
• Customer service: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: ASUK/SGIS1