information specialist Sacramento, CA
Job description
Minimum Pay Rate: $95,340.00
Maximum Pay Rate: $126,276.00
Civil Service Status: Civil Service
Apply by Date: 07/26/2023
Posting Type: Open
Hiring Manager: Sarah B Sciandri
Are you a creative and organized individual who is skilled at developing strategy and delivering communications for a variety of channels? SMUD is looking for an experienced communicator to join our busy Corporate Communications team to create and deliver compelling external, internal and leadership communications – from strategy to delivery. The successful candidate’s demonstrated creativity will help take SMUD’s strong social media presence to even greater heights.
This position requires a highly skilled professional who can effectively create tailored communications for diverse audiences, including SMUD’s customers & community, employees, partners and industry professionals. Strong writing skills are a must. The successful candidate will be highly skilled at managing multiple projects concurrently, including developing creative social media content, writing Board and executive speeches, concepting videos and writing video scripts, designing presentations with speaking points and creating a variety of internal communications for employees.
This position offers an exciting opportunity for a self-starter who can use their creative skills to engage with diverse audiences and contribute to the overall success of SMUD as we pursue our ambitious goal to eliminate carbon emissions from our power supply by 2030.
See "Cover Letter Requirement" section below. Please address those questions in your cover letter. Failure to respond to the questions may preclude you from moving forward in this process.
This posting intends to fill one (1) regular, full-time position. An eligibility list will also be established, which may be used to fill regular, full-time, or limited term positions, over the next twelve (12) months.
Purpose
Nature and Scope
This classification is comprised of two levels: Level I is the entry-level where incumbents are provided formal training and/or certification for progression to the journey-level of the classification. The incumbent is promoted/progressed to the journey level II upon successful completion of all training and/or certification requirements for the classification. Incumbents hired at the entry-level are required to successfully progress to the journey-level within 18 to 60 months, depending on the length of the training and/or certification program. If an employee is unsuccessful with progressing to the journey-level they will return to last class held or separate from SMUD.
Duties and Responsibilities
- Applies legal, management and board policy, goals and decisions in the strategic positioning of SMUD and its products and services; prioritizes and recommends appropriate communication strategies for revenue critical products and issues that significantly impact regulators' and customers' perceptions.
- Researches, writes, and prepares publications that inform employees of SMUD related activities, including intranet and/or internet site, brochures, newsletters, executive memos, executive speaking points, SMUD-wide e-mail, and video scripts.
- Oversees content, design and navigation of SMUD's intranet and/or internet sites; creates strategies and content for specialized employee initiatives.
- Gains the desired response from employees by successfully creating, developing, implementing and evaluating communication and marketing strategies/plans.
- Provides timely and accurate analysis of sensitive and complex communication issues to executive management and board members.
- Manages multiple projects, prioritizing appropriately and meeting the demands of both highly sensitive and routine projects.
- Performs related duties as required.
Required Education
- High School diploma or equivalent
Required Experience Qualifications
3 to 5 years of experience working with intranet and other communication technologies including streaming video; developing integrated communication strategies; identifying and analyzing potential issues, barriers, and special considerations; assessing resource impacts of communication plans; communicating to numerous and diverse audiences; communicating complex, technical information in ways that is easily understood by all audiences; writing and editing an array of materials including intranet articles, video scripts, executive memos, brochures, executive speeches, news releases, newsletters, and miscellaneous publications.
Knowledge Of
Skills To
Cover Letter Requirement
In your cover letter, please respond to the following question(s). Failure to respond may preclude you from moving forward in this process. Please do not indicate “refer to resume” as a response to the questions as it will be viewed as incomplete.
Within your cover letter, please describe the following:
- Your experience with social media, including strategy development and delivery, content creation and metrics tracking. Please describe the type and size of organization(s) where you gained that experience.
- Your experience developing communications on behalf of executive leadership. Please describe the topic, audience and delivery channel(s) along with the type and size of organization where you gained that experience.
Desirable Education
A Bachelor’s degree from an accredited college or university with major course work in communications, marketing, journalism or related field.
Desirable Qualifications
- Experience working as part of a cross-functional team to implement complex, multi-channel communications strategies.
- Exceptional writing skills, attention to detail and proven experience crafting compelling copy for tailored communications channels.
- Experience developing communications that support corporate brand standards and guidelines.
- Proficient in using communication tools and platforms, content management systems, analytics tools, MS Office Suite, some Adobe products and social media management and graphics tools.
Physical Requirements
Sacramento Municipal Utility District (SMUD) - Who We Are
As the nation's sixth-largest community-owned electric service provider, we're proud of our reputation as one of the best places to work in Sacramento. Our employees tell us in our engagement surveys they're "Happy, satisfied and engaged" which helps create a workplace that best serves our customers. Sacramento was named as the 2nd happiest place to work in America by Forbes Magazine. Lake Tahoe, San Francisco and the world-renowned Napa Valley are within easy driving distance of our locations.
Our Commitment to Diversity & Inclusion
SMUD celebrates diversity, and inspires an inclusive culture based on trust and respect to create belonging and connection among our employees, customers, and communities. By working together, we are powering positive, equitable opportunities for all. We aspire to be a workplace where you can be yourself, achieve your best, and thrive together.
An example of our commitment to Diversity, Equity, Inclusion, and Belonging is when SMUD signed the California Equal Pay Pledge in 2020. This requires equal pay for employees who perform “substantially similar work,” when viewed as a composite of skill, effort, and responsibility at the time those employees started within that classification. As such, initial hiring salary range is not subject to negotiation and salaries will vary over time based on performance.
SMUD is proud to be an equal opportunity employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business needs and interests.
Why Sacramento, California?
The capitol of California, Sacramento is the state's sixth-largest city, and the 35th largest in the U.S. Local universities include California State University, University of the Pacific's McGeorge School of Law, and the University of California, Davis and several competitive community colleges. The UC Davis Medical Center, a world-renowned research hospital, is one of more than a dozen hospitals and shared services centers in the Sacramento region. Part of the agriculturally-rich Central Valley, Sacramento is at the forefront of the farm-to-fork food movement. Northern California is home to some of the country's top technology companies, including Google and LinkedIn, and a multitude of startups in many industries. Sacramento is home to the NBA Kings, the River Cats (AAA baseball), the Republic FC (soccer) and the San Francisco Giants, NBA Warriors and NFL 49er's aren't far away. Sacramento offers an affluent liberal arts community with Broadway, Mondavi Center, Crocker Museum and summer musical theater to name a few.
Hybrid Work
This position is currently required to be in the office at least two days a week. SMUD takes pride in powering the Sacramento region community where we live and work. We value the strong working relationships we develop with our colleagues. Our approach to hybrid work will continue to evolve. Please be aware that should SMUD’s business needs change, emergencies occur, or various other reasons arise, you may be required to report onsite on a part-time or full-time basis.
SMUD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SMUD complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
SMUD expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SMUD employees to perform their expected job duties is absolutely not tolerated.
