information specialist London, England
Job description
Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents. But at the heart of our business is our people. If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.
As HR Information Systems coordinator, you will be responsible for ensuring that all HR Information Systems are successfully used and maintained within Europe. You will work with the Head of HRIS Europe to implement updates and enhancements to all systems used in the region. You will ensure that system users are fully trained on processes and how the system should be utilised. In addition, you will lead on the development of the system to meet business needs. You will ensure that the system is GDPR compliant, working in partnership with the Data Protection Team. You will audit the HR Information System to ensure they are being utilised as intended and SOP's are being followed. You will highlight issues if processes are failing to be followed, and rectify with the key system users.
You will be the Super User for Europe on all HRIS, both existing and new systems, to ensure they are effectively embedded into the business.
You will form part of the Europe HR Team and provide adhoc administration support to the HR Team as and when required.
HR Systems include: eArcu, Employee Central (EC), Time & Attendance, Kronos, People Doc.
Candidate requirements
- Working with the Europe team to devise best practice across all HRIS systems
- Ensure that all HR SOP's are defined for the usage of the system and the relevant teams are fully trained on the same.
- Undertake a detailed review of systems performance/compliance locally to ensure accurate storage of data is achieved.
- Audit all systems, to ensure that they are being managed by the relevant teams in the ways intended.
- Identify process improvements to streamline wherever possible.
- Standardise HR process to streamline wherever possible, meeting local legislative requirements.
- Leverage relationships with the local HR teams to ensure system issues are addressed and resolved at an early stage, minimising operational disruption.
- Work with local HR Teams to identify system improvements and enhancements, to meet business needs and work with the system providers to develop the system to meet business needs.
- Propose and work with the Central HR Team to deliver required system improvements which are agreed in line with agreed timescales and budgets and support on standard system release cycle.
- Own the reporting of Regional HR KPI metrics, working with the local HR teams to ensure procedural governance and compliance to support this.
- Work with the local Administration Teams to ensure standard SOP's are being followed and required timescales for key monthly milestones are met.
- Work closely with the Payroll Team to ensure that local Administration Teams are providing the required information and to resolve any highlighted issues or concerns.
- Support the Head of HRIS Europe to maintain oversight of the referencing process across all Stations, providing support and solutions wherever required.
- Act as a key point of contact for Station Administration Teams, to ensure that any issues or concerns from a Station perspective are supported and resolutions found.
- Maintain oversight of People Doc in for all Stations, in partnership with the Head of HRIS Europe, to embed the system in the region and ensure records are updated and maintained within anticipated project timelines.
- Provide support with the administration of Kronos, as and when required ensuring local Administration.
- Teams are managing the systems and exceptions accordingly.
- Ensure all employee status changes are made in a timely manner to produce accurate reports to the wider HR teams.
- Support the Head of HR Operations and wider Europe HR Team on general HR administration for thrbusiness as and when required.
- Manage completion of Performance and Goals requirements.
Qualifications and Experience
- Proven experience with a wide range of HR information systems
- Previous experience within a similar role
- Ability to work using own initiative
- Good team player
- Excellent organisational, planning and administrative skills and a good eye for detail
- Excellent interpersonal skills with the ability to communicate with people at different levels and from different geographical and ethnic cultures
- Experience of working in a busy, high-pressure environment
- Experience of dealing with work of a confidential and sensitive nature
- Computer literate with knowledge of Microsoft Packages e.g. Word, Outlook, Excel and PowerPoint
- Excellent telephone manner
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
