Job description
Job Specification
Job Title: SAR Quality Reviewer Remote but must have wealth of experience in reviewing and QA
Job Purpose: To quality review, the SARs for accuracy and follow written DPP processes
Reporting to: Information Rigts Manager
Key Functions:
- To read and understand the scope before making a start on the quality review of the SARs
- Make sure any questions that you are unsure about are answered before starting the process.
- Work from the log completed by the reviewer and match each document in the QA folder with the log making sure it’s correct. The DSAR log should contain details as to the redactions/exemptions/queries raised or 2ndopinion. At this stage, the QA’er should be checking against each document that they agree with the findings.
- The Quality reviewer will follow the parameters that they will be trained on to QA SARs
- Following/during the QA process, they will raise any serious concerns, amendments, or general misunderstandings with the redactors to support their learning. This will be done by teams or on a wone to one basis copying in the team leader/manager. Where time permits to ask the redactor to rework the document, although not always convenient where redactors are only working part of the week. If there is continuous issues then they must escalate to the team leader/ Manager as further training may be required
- Responsible for applying or removing the redaction if agreed or not agreed and updating the log as the QA
- Responsible for sample checking of the document marked out of scope and the reason why?
- Responsible to check the second opinion documents and agree or not agree and update the log so the team leader/manager can review the document with the client for discussion.
- Responsible to check all the files are in the correct folder and matching the log with the QA comments filled in as outlined in the DPP SAR process.
- Must ensure that all the data is reviewed and is the final file to be disclosed for the team leader /manager to pick up and liaise with the client for the final disclosure.
- To plan and utilize time efficiently and effectively.
- To maintain high standards on qa and identify early any areas of concern that are discovered when starting to QA
- Inform team leader/manager r of progress so can keep the client up to date
- Ensure all timesheets are completed accurately and sent in on time.
- Protect all equipment and work in a private controlled environment as all information is confidential.
- Do not download anything unless approved by the team leader/Manager
- Make sure availability to work is provided when requested to the team leader/manager
- The Quality reviewer need to be available to review if there is no other work in or assist the team leader/manger where required,
Job Types: Part-time, Permanent
Part-time hours: 30 per week
Salary: From £11.00 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Flexitime
- Free parking
- On-site parking
- Work from home
Schedule:
- Day shift
- Flexitime
- Overtime
- Weekend availability
Work Location: Remote
Reference ID: Must be experienced