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Job description

This is an exciting opportunity for an experienced Information Analyst to work within our dynamic Information Department at the OUH Trust. This corporate role is crucial to the Trust and the post holder will have knowledge and experience of the way NHS data is used to support operational performance.

The role will involve taking ownership of large-scale projects, delivering, supporting and on-going improvement of reports, dashboards, and data sources on the Trust’s business intelligence platform (ORBIT+). In addition to project-based work, you will support the wider team responding to ad-hoc requests and provide and develop guidance for users to be able to navigate, use and retrieve the information they require from ORBIT+.

This role is within the Reporting and Developments function of the Information Department reporting to the Informatics Development Manager. You’ll be working alongside a mixture of colleagues from the wider team as well as external stakeholders supporting different projects. A typical week includes taking projects through the Reporting and Development Life Cycle- from liaising with stakeholders to establish requirements, scoping the project, designing and development through to publishing your solution to ORBIT+ users.

• To provide specialist advice within the team and to the Trust as a whole in the interrogation, analysis and presentation of data from all of the relevant sources within the Trust. This will include advising on local and national datasets, definitions and systems e.g. NHS Data Dictionary and Commissioning Data Sets (CDS).
• To lead on specified areas of the performance & reporting agenda to provide operational and management reports. This will involve working closely with services for that area and the wider team.
• To be responsible for leading on projects within a report development life-cycle.
• To design, develop and support routine reports to be accessed directly by end users. This will primarily be done using tools such as, but not limited to, Microsoft SQL, Microsoft Excel, and Tableau.

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

The successful candidate will be expected to develop, produce and interpret the information needed by the Trust for both internal and external use in supporting and developing its business aims, and in meeting statutory reporting requirements.

The role will include developing, producing, and presenting management information for use by the Trust; providing ad hoc reporting in response to requests for information by users, including Freedom of Information requests; timely and accurate reporting to external bodies on the Trust’s performance in line with national definitions.

The post holder will work closely within the Corporate Information Team to cover a broad workload at all times. They will be expected to develop expertise in specific subject areas, and a comprehensive understanding of the departments work. They will be expected to liaise closely with colleagues within the department and the wider trust in order to meet the organisation’s reporting needs.

A key element in this role will be to demonstrate decision making to the benefit of the Trust and wider team in leading on the delivery of projects, and being able to progress on your own initiative.

Key Duties and Responsibilities
1. To provide specialist advice within the team and to the Trust as a whole in the interrogation, analysis and presentation of data from all of the relevant sources within the Trust. This will include advising on local and national datasets, definitions and systems e.g. NHS Data Dictionary and Commissioning Data Sets (CDS).
2. To lead on specified areas of the performance & reporting agenda to provide operational and management reports. This will involve working closely with services for that area and the wider team.
3. To be responsible for leading on projects within a report development life-cycle.
4. To respond to Ad-Hoc requests for information from end users. This will involve communication with the user to understand their requirements. The post holder will be able to explain their results to end users with a level of detail and technical information appropriate to the situation. This work will need to be managed to ensure a timely response to all requests, with appropriate escalation within the department when issues arise.
5. To design, develop and support routine reports to be accessed directly by end users. This will primarily be done using tools such as, but not limited to, Microsoft SQL, Microsoft Excel, and Tableau.
6. To maintain and review robust procedure notes for all routine work, and to ensure that these are shared within the team to ensure adequate cover.
7. To review national data definitions and changes (ISNs) as required. To ensure that the relevant members of the team and other departments are kept informed of relevant changes and offer advice on their impact.
8. To maintain a focus on high standards of data quality within both source systems and processed data. To advise on areas impacted by poor data quality and actively promote good practice and improvements.
9. To represent the information team at meetings in person or remotely. Travel between sites will be required.
10. To actively pursue requisite team training and personal development goals, such as improvement to technical proficiency.
11. To support and train services in their use of Trust Reporting Tools (such as Tableau Explorer), as required, in both small groups and one to one.
12. In addition, the post holder will be expected to be a core member of the Information Team and the overall Digital and Partnerships Directorate. Specifically they will be expected to: 1. Ensure the acceptance and adherence to the Data Protection Act within the team and to advise and encourage other departments/organisations on these matters.
2. Support personal development and training requirements of other members of the team.
3. Ensure adherence within the team to Trust and team policies without exception.
4. Assist users of the Information service in a polite, responsive and helpful manner.
5. Undertake other duties that are considered to be within the general scope of their post, as required by the Information Manager.