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Income Officer Didcot, England

Venn Group

Full Time Didcot, England 25 GBP HOURLY Today

Job description

Housing Officer: Rental Income Vacancy

Agency Ref: 72208

An exciting opportunity has arisen within a highly established Housing Association for a Housing Officer: Rental Income role on a temporary basis for 6 months to join their team in Oxfordshire.

Location: Hybrid working on site in Oxfordshire

Hours: 37.5 hours per week

Shifts: 8:30am – 5pm, Monday to Friday

Length: 6 months temporary

Daily duties:

Provide front-line rental income services and advice to existing and potential tenants, or their representatives
To be responsible for providing a responsive and pro-active service to residents in general needs, supported and sheltered housing
Pro-actively work with agencies and colleagues to ensure tenants’ income is maximised
Handle enquiries from tenants, keeping them informed at all times of progress in relation to their accounts and queries
Identify households in need of specialist support and work collaboratively with the Welfare Benefit, Tenancy Support services or wider agencies to help tenants to sustain their tenancy
Take the appropriate legal action in relation to cases of arrears. Attending court and evictions as necessary

Essential Requirements:

Recent and relevant experience in housing management, rental income recovery or similar services (including legal experience)
Good knowledge of housing and welfare benefit issues
High standard of IT skills including; Word, Excel, Outlook and Teams

To be considered for the excellent opportunity send your updated CV to Tia Hewitt at [email protected] or call on 01908 295000

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