Income Assistant Great Yarmouth, England
Job description
Services Housing Services
Departments Housing Income Team, Income Services
Contract Types Fixed Term until March 2024
Hours 37 hours per week
Working Days Monday, Tuesday, Wednesday, Thursday and Friday
Salary Bands – Band 4
The Borough of Great Yarmouth is an ambitious local authority with big plans for the future and massive opportunities ahead. With one of the most successful enterprise zones in the country, Great Yarmouth is England’s offshore energy hub and Norfolk’s biggest seaside resort at the edge of the Broads National Park.
Great Yarmouth Borough Council is a forward thinking and dynamic Council and excited to be continuing delivery of its apprenticeship opportunities.
The Housing Income Service delivers a supportive approach to sustaining homes its residents of over 5700 Council homes and 370 Leaseholders.
The team is a busy customer facing service responsible for setting up and managing rent accounts, service charges, sundry debts and garage accounts. Maximising income collection across the housing service. The delivery of the Service charge billing and income collection in relation to the Council’s leaseholders. The team is also responsible for the processing of Right to Buy applications
The service is looking to improve the way it works and delivers its services. We are looking for an Income Assistant to be the first point of contact with our tenants delivering high standards of customer service. If you are self-motivated, have experience in communicating with customers, have a strong customer focus and are passionate about making a difference to people’s lives, this opportunity is for you we would really like to hear from you.
It is a requirement of the role to have a driving licence and access to your own transport.
Closing date: Wednesday 15th March 2023
Interviews: Monday 27th March 2023
We offer a friendly working environment with attractive terms and conditions including generous holiday entitlement, flexible working and membership of the Local Government Pension Scheme. You can apply online at gybc.engageats.co.uk.
Please note CVs are not accepted.
The Council operates an equal opportunities policy and we welcome applications from all parts of the community.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Salary: £22,369.00-£24,496.00 per year
Benefits:
- Cycle to work scheme
- Employee discount
- Gym membership
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Great Yarmouth
