inbound sales representative Newcastle upon Tyne, England
Job description
About us
Bloom Partners Marketing is a small business in Newcastle upon Tyne. We are professional, innovative and challenging.
Our work environment includes:
- Modern office setting
- Regular social events
- Wellness programmes
- Relaxed atmosphere
- Flexible working hours
We are looking for a Call Center Sales Agent to join our team in Newcastle. The successful candidate will be responsible for providing customer service over the phone, responding to customer inquiries, resolving customer complaints, and providing general information about our products and services. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Provide customer service to callers.
- Answer customer inquiries and provide solutions to customer problems.
- Document customer interactions in a timely manner.
- Follow up with customers to ensure their satisfaction.
- Provide accurate information about products and services.
Objectives of this role
- Generate quality leads to expand our customer base • Meet or exceed sales goals and contribute to month-over-month growth • Position our company as the category and industry leader • Maximise efficiency in winning and closing sales
Skills and Experience:
- A great team player and comfortable working in a small team environment. • Excellent verbal and written communication skills and great interpersonal skills. • Complaint handling experience will be advantageous. • Be proficient in MS Office skills. • Well organized and self-driven individual with demonstrated ability to prioritize and effectively complete multiple tasks.
If this sounds like you please send us your updated CV today! We look forward to hearing from you.
Job Type: Full-time
Salary: £24,000.00-£25,360.00 per year
Benefits:
- Company events
- Free or subsidised travel
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)
Work Location: In person
