Inbound Sales Advisor London, England
Job description
Inbound Sales Advisor | Home Made
Are you energised by speaking with new people and like to work within a dynamic and diverse team?
We are looking for individuals who are interested in the world of property, and love exceeding a target!
Our Sales Development team is the first point of contact with potential renters. It's the first part of our sales process, qualifying what they are looking for and ultimately matching them to their ideal new home.
Working hours: Rotas are set in advance - Monday to Friday 9am-6pm or 10am-7pm. This role also requires a bi-weekly Saturday with a day off taken the week ahead.
Office location: London Waterloo, this is an office-based role (close to Blackfriars, Southwark and Waterloo stations)
Salary: £23K base salary | Commission: £30K OTE (uncapped commission)
Working with us:
Home Made are the fastest-growing property technology company that is fixing renting for good! By combining technology and a customer centric approach, we are making the renting experience to be better, safer, and fairer for all. Our work culture is based on driving change, working with integrity and encourages a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good!
What you'll be doing as a Inbound Sales Advisor?
- Qualifying warm leads via calls, email and text, from prospective renters - with the goal to securing a viewing for them
- Put your sales skills first by identifying the needs of each renter, adopting a sales mentality to cross-sell properties, effectively using our matching tools
- Utilising our customised systems to note clear customer requirements for the viewings team to take them around the properties of choice
- Keeping up to date with knowledge of pricing, availability and new properties/sites as they come in - all training will be provided by our account managers, so don't worry, you'll be set up for success!
- Attend training on new site launches and on occasion visiting them in person
- Actively problem solving to support customer needs
- Utilising WhatsApp for business, assisting prospective renters on their journey for a new home digitally
- Communicate and draw attention to any promotions or offers on our properties
- Responsible for data integrity, using our customised systems for logging, tracking and maintaining renter records
- Be a Home Made culture champion, confidently communicating our value proposition to prospective renters
About You:
- You have a passion for sales and are hungry to close each opportunity
- You are an excellent communicator with the ability to build rapport with a range of customers
- You gain enjoyment from meeting exceeding targets
- You have a can-do attitude and match the urgency to help customers
- You have a positive and energetic outlook
- You love to learn and thrive in development opportunities
- Confident in your written and spoken communication skills
Benefits of working with us:
- Annual Leave: 24 days leave + your birthday off!
- Employee perks: discounts for your favourite stores, cinema etc
- Yearly Team Charity Half Day
- Office Social Events (Summer and Winter Parties)
- Culture Club: Running Club, Meditation Sessions, Mental Health Champions, CSR opportunities
- Dog-friendly office
- Weekly 5pm happy hour in the office on Fridays
- Opportunities to upskill in your career through our Learning and Development Programme
We are an equal-opportunity employer
Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.
Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us.
Job Types: Full-time, Permanent
Salary: £23,000.00-£30,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Please confirm your notice period
Work authorisation:
- United Kingdom (required)
Work Location: In person
