Inbound Customer Advisor Warrington, North West England, England
Job description
At this role customer service is KEY!
Taking inbound calls from our loyal customers dealing with account issues. Calls will be regarding - account billing issues, price change, booking in appointments for upgrades and many more.
Being first point of contact you will have to show confidence and speak with a great phone manner every time, to make sure our customers know there talking to a trusted employee.
Salary + Bonus
Salary:£22,700 + Bonus
Bonus:
- Attendance Bonus – £100 and month paid out quarterly (if hit all three months this is boosted by £75, meaning the potential is £375 a quarter, £1500 annually).
Working Hours:
Rotational Shift Pattern – 2 weeks
Week 1 - Monday to Friday – 9am until 5.30pm
Week 2 – Monday to Friday – 8.30am until 5.00pm
Job Types: Full-time, Permanent
Pay: From £22,700.00 per year
Benefits:
- Free parking
- Gym membership
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Warrington: reliably commute or plan to relocate before starting work (required)
Experience:
- customer service: 1 year (required)
Work Location: In person
