In Store Operations Specialist

In Store Operations Specialist Manchester, England

Victoria's Secret
Full Time Manchester, England 10.56 - 12.04 GBP Today
Job description

The Operations Specialist supports senior store leaders in driving & executing store operations that enables and drives sales growth. They support in leading & driving front & back of house operational functions; H&S, Delivery & Merchandise Flow, Loss Prevention, Maintenance & Cash Handling. They are responsible for developing plans/training associates to support & execute operational activities consistently.

Generalist/Non-Generalist:

Store volume will dictate if your role is more generalist or non-generalist therefore more specialised in certain operations of the store.

Key responsibilities

● Supports, executed & trains associates on all H&S initiatives including but not limited to; Training, Risk Assessments, Floor walks & Checks

● Leads delivery teams ensuring product availability is flawless and delivered in a timely manner

● Actively participates & leads stock activities such as PSS, Markdowns, Stockfile Adjustments, Stocktakes & Parcels are delivered to a high standard & are consistent

● Supports store SLT with all cash handling activities such as Expenses, Overs & Unders are maintained and investigated in a timely manner

● Supports & trains associates on Loss Prevention initiatives ensuring there is strong understanding of factors to shrink at all levels

● Supports with logging & follow up any maintenance work that is needed to ensure the store is kept to a high standard

● Supports senior leaders to ensure the store is audit compliant at all times through participating in Mastercheck & Check mate inspections

● Supports overall store by demonstrating & training all brand and store initiatives

Qualifications/Preferences

● Exhibits an authentic desire to exceed the customer’s expectations ● Proven ability to meet or exceed goals preferred

● Demonstrates a sense of urgency

● Has a healthy, competitive spirit, while maintaining a team focus ● Is resilient and bounces back quickly from setbacks

● Pursues opportunities to take on more responsibility

● Seeks out coaching from leaders and peers to improve productivity; leads own learning

● Demonstrates ability to improve customer satisfaction and drive customer loyalty

● Demonstrates excellent store operational skills

● Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Key behaviours/Approach

● Ability to communicate effectively; both verbal and written

● Ability to form an effective and positive working relationships with other team members

● Ability to work in a team environment to achieve goals

● Have a genuine passion for retail

● Demonstrate genuine desire to provide excellent customer service ● Ability to multitask with attention to detail

● Enthusiastic and positive attitude to work

● Strive towards our best place to work ethos

Job Types: Full-time, Permanent

Schedule:

  • 8 hour shift

Work Location: In person

In Store Operations Specialist
Victoria's Secret

www.victoriassecret.com
Reynoldsburg, United States
Martin Waters
$5 to $10 billion (USD)
10000+ Employees
Company - Public
Department, Clothing & Shoe Stores
2021
Related Jobs

All Related Listed jobs

customer relations
Wilko Lancaster, England 22090 - GBP HOURLY Today

Customer Service Assistant L1

Hourly Rate...

Security Officer
Skyex Ltd London, England 24000 - 30000 GBP ANNUAL Today

London, Greater London: reliably commute or plan to relocate before starting work (preferred).

driver
Kinaxia Logistics Rugby, England Today

Panic Transport are recruiting HGV Class 1 Drivers to join their team at their site in Rugby. Moffett licence essential.

technician
Daedalian Glass Studios Poulton le Fylde, England 26000 - 21000 GBP ANNUAL Today

Daedalian Glass Studios is constantly searching for talented individuals as we believe fresh ideas and...

Care Assistant Days
Anchor Trust Swindon, Wiltshire, South West England, England 11.24 - 11.84 GBP HOURLY Today

That includes personal care, mealtimes and engagement through activities, either in groups with shared interests or on an individual basis.