In Room Dining Waiter - Knightsbridge, London Knightsbridge
Job description
In Room Dining Waiter - Knightsbridge, London
About Jumeirah
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.
About the Hotel
Situated in the heart of Knightsbridge, one of London’s most exclusive neighbourhoods, and towering high over world- class shopping destination Sloane Street, The Carlton Tower Jumeirah is a beacon of sophistication where heritage meets contemporary luxury. The hotel has been reinvented for a new generation of discerning guests with elegant, timeless interiors complemented by the most spectacular views.
Featuring an exciting collection of restaurants and bars and a world-class fitness club and spa, the hotel will be embraced by its affluent local community as well as sophisticated international travellers as the place to reside, rejuvenate and celebrate in Knightsbridge.
If you have passion and ambition that sets you apart from your peers, if you can deliver true craftsmanship and quality with charm and flair then join us in creating the best team in the business.
About the role
As In Room Dining Waiter, your role is to prepare and serve food and beverage items to Rooms according to the established standards of performance and consistent with the departmental operations policies and procedures, Jumeirah International Hallmarks and Guiding Principles;
- To be familiar with all areas of the Room Service Department.
- To have a complete knowledge of the Room Service food and beverage menu.
- To set up mise-en-place stations according to the service standards.
- To collect alcohol and tobacco requisitions from the store/ delivery areas as directed.
- To answer the telephone calls according to the company standard and a complete knowledge in telephone techniques.
- To place VIP amenities in rooms in accordance to the set-up standards.
- To deliver orders to Guest rooms ensuring a friendly, courteous and professional service at all times.
- To ensure all soiled trolleys/trays are taken to the stewarding area.
- To be responsible for the preparation of all orders
- Ensure maximum selling techniques are practiced when serving in the guest rooms to maximize on all sales opportunities.
- To be responsible for all monies and bills under his/her control.
About you
The successful candidate will have the following experience and skills:
- Have experience in a similar position within a luxury 5 star environment
- Have a passion for your work and the ability to innovate, with a proven track record within luxury environments
- Have the ability to operate in a diverse and luxury environment with a focus on guest experience
- Be a self-motivator and someone who is ready to challenge in the interest of continuous improvement
- Excellent level of English
- Be friendly, approachable and professional
- Have a high degree of knowledge in Food Hygiene and Safe Working Practice
About the benefits
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers with one of the most luxurious brands in the hospitality industry. This includes...
- Free meals on duty
- Dry cleaning of uniforms / office attire
- 28 days paid annual leave including bank holidays
- Extra day of holiday for significant birthdays
- 50% off all Jumeirah restaurants and bars
- Generous discounted Jumeirah hotel rates
- Interest free season ticket loan
- Recognition and Social calendar
- Company Pension Scheme
- Excellent training and development opportunities
