Import Operations Manager

Import Operations Manager Felixstowe, England

Uniserve (U K ) Ltd.
Full Time Felixstowe, England 10.56 - 12.04 GBP Today
Job description

Join Seafast Holdings - a global logistics company with a dedicated team of specialists managing bespoke solutions for some of the world’s best-known brands. As the parent company for Seafast’s wholly-owned subsidiaries, Seafast Logistics, Seafast Cold Chain Logistics, Seafast Global, and our overseas joint venture Company, Seafast Africa Logistics, we offer exciting opportunities for individuals looking to work in the fast-paced world of logistics.

We are currently seeking an Import Operations Manager to join our team at the Felixstowe Distribution Centre. This role will be responsible for end-to-end freight forwarding operations, handling around 1,000 containers per month of frozen cargo.

Responsibilities:

  • Manage all import operational processes and ensure customs compliance and training for the import team
  • Liaise with Port Health/Veterinary Authorities to ensure compliance and smooth processing for fast delivery
  • Meet customer KPIs and lead quarterly reviews for all import customers
  • Hold regular face-to-face meetings (in-person or via video call) to ensure customers have a clear understanding of account performance
  • Work closely with senior management and the commercial team to grow the department in the core business
  • Coordinate with our owned cold storage warehouse at the Felixstowe Mega Distribution Centre
  • Ensure excellent customer service, with a focus on maintaining positive partnerships with both customers and suppliers
  • Act quickly and effectively on any non-conformances, ensuring full process review and improvement where necessary
  • Lead and maintain monthly documented management meetings
  • Take responsibility for aged debt for the import team
  • Ensure the security of all data and compliance for our AEO, BRC and ISO accreditations

Requirements:

  • Previous management or supervisory experience within the industry
  • Customs clearance experience
  • Experience in handling foodstuffs/reefer/products of animal origin
  • Strong leadership skills, promoting a positive and safe attitude with the team
  • Excellent time management and ability to work to fixed deadlines
  • Strong problem-solving abilities and attention to detail
  • Excellent communication skills, both verbal and written
  • Ability to build relationships with current and future customers
  • Flexible and open-minded to change
  • Proficient in MS Office

Join us and be part of our exciting journey in providing freight and inland logistics solutions for refrigerated cargo and humanitarian aid to the UK and remote destinations. We offer a competitive compensation package, health benefits, and opportunities for career advancement. If you are passionate about logistics and want to work with a global team of specialists, apply now.

Import Operations Manager
Uniserve (U K ) Ltd.

Related Jobs

All Related Listed jobs

Care Assistant (Days)
Bondcare-Southwell Southwell, South West England, England 27250 GBP ANNUAL Today

Encourage clients to participate in social and recreational activities. Southwell Court is a 73 bed resdiental care home located in Southwell, Nottingham. *.

Brand Experience Manager
John Lewis Exeter, England 25100 - 35800 GBP ANNUAL Today

You will use this knowledge and network to determine the local strategy regarding customer experience for your shop and the local community in order to create

Health Care Assistant
First Option Healthcare United Kingdom 12 - 18 GBP HOURLY Today

Supporting clients outside the home when required i.e medical appointments. *VIP *Nurse and Healthcare assistants scheme (including long service awards, blue

Production Operative - Arla Foods, Stourton Dairy
Arla Foods Leeds, England 37245 - 43213 GBP ANNUAL Today

2 days - 2 nights, 4 on 4 off. NVQ level 2 or equivalent is desirable to demonstrate basic level of vocational learning ability.

Deputy Nursery Manager
Happy Valley Preschool West Bromwich, England 11 - 11.2 GBP HOURLY Today

NNEB or BTEC Nat Dip or CACHE Dip in Childcare or NVQ level 3 or SVQ held for at least 2 years (essential). Deputy Management/Senior: 2 years (preferred).