Job description
Role: Import/Export Clerk
Salary: Competitive
Location: Southampton
We are looking for a Import/Export Clerk to join our Customs and International Trade team.
As our Import/Export Clerk your role will be to execute accurate customs clearance documents to ensure AVASK and our clients remain fully compliant with Customs & Compliance requirements. In addition to compliance, you will also plan and manage our brokerage workflows delivering an excellent service at optimum cost.
- Manage the day-to-day import/export requirements.
- Maintain first working relationships with our shipping partners and Customs to ensure all declaration entries are accurate, filed on time with the Customs Declaration Service (CDS) so all clearances are efficient and without delay.
- Establish and maintain effective relationships with our clients to ensure customs declarations are completed to the highest order based on the information they supply.
- Plan and manage the weekly workflow requirements so clients expectations are met & declarations filed according to Customs timescales.
- Ensure all products are registered under the correct tariff headings and HS codes.
- High levels of accuracy and due diligence in all import/export processes.
- Support the wider business in all customs declaration related queries.
Responsibilities
- Prepare & submit accurate customs declarations for EU or NON-EU clients.
- Verify C88 document details such as the origin and customs codes into CDS.
- Understand and double-check manufacturer & commercial invoices.
- Ensure insurance and freight costs are included in C88 submissions.
- Collate all documents (where required) prior to arrival of the goods.
- Submit invoice data into the Corporate Accounting team.
- Manage communications and requests with local & national authorities.
- Conducting internal audits of customs related documents for accuracy and work with colleagues to amend discrepancies & raise knowledge levels.
- Act as the escalation point for all operational queries.
- Respond to any system failures and invoke fall-back procedures if necessary.
- Process post clearance amendments systematically when required.
- Liaise with all internal stakeholders such as Compliance in terms of duty and Import VAT paid accuracy and reconciliation.
- Build and develop relationships with internal stakeholders and be the first point of escalation.
- Interact with external stakeholders such as clients, suppliers and freight managers when additional information may be required.
Essential skills, knowledge, and experience
- A good solid experience in a similar role or related areas.
- Knowledge of customs & excise, import/ export processes & procedures and rules of origin.
- Excellent communication skills (both verbal and written).
- Ability to deal with stakeholders both internally and externally.
- Customer service skills with the ability to remain calm under pressure.
- Organised with proven ability to work under pressure and meet deadlines.
- Confident, professional and friendly with a positive approach.
ABOUT AVASK
AVASK Accounting & Business Consultants is a rapidly expanding firm that specialises in international VAT and tax and accounting for e-commerce businesses that are located internationally and in the UK.
AVASK are recommended External Tax Advisors under the Amazon Global Selling Programme and assist hundreds of Amazon FBA sellers, eBay, Shopify and many other platforms. On top of this, it provides its clients with a comprehensive range of expertise - from providing practical guidance on cross-border transactions, making sure that they are fully compliant and assisting on their group structures and tax advisory services. #PRL