Implementation Project Lead Ware, England
Job description
Are you Energetic, kind, well spoken, thoughtful, get stuck in and can work alone as well as with a team across multi-functional processes?
Would you like to join our team of talented Project Leads? We are a small team and you will be a big part of what we do
We are a global software company with our HQ in Widford, Hertfordshire, providing innovative software technology for the hospitality market. Our client base is growing at a pace, and we need you to play a key role within the restaurant technology team of NFS. Check out our website for more information on who we are and what we do; www.nfs-hospitality.com
What we need you to do
Your main role will be supporting our clients with their new sites by implementing our software, training the team, and supporting the client through their opening. As well as supporting existing sites with their Epos needs.
You will also get involved in hardware, server deployments and very importantly, training and updating our operating processes
But that’s not all, we also have international clients as well, so you could end up working is other exciting countries too!
What we need from you
· Experience of working with Epos systems, minimum of 3 years
· Experience with the process of managing a customer facing project and managing customer expectations
· Familiar with databases and building of systems to customer needs
· Working knowledge of Windows operating systems
· A working knowledge of basic networking( TCP/IP, Switches, Routers and cabling) and peripheral accessories
· Troubleshooting skills
· Have a great customer service attitude
· Experience of supporting both internal team members and external clients if required
· Great communication skills, particularly experience of customer interactions
· A commitment to being a terrific team player
· A savvy tech mindset, energy, passion and a great attitude towards hard work.
What you get in return
We will provide all the training you need to fully carry out your role, what’s more important to us is that you have the drive to succeed, care about the work you do and prepared to deliver a first-class service to our customers.
Once fully trained, there will an opportunity to develop within your role with NFS and take on new responsibilities.
The salary ranges from £30 to £35k per annum depending on experience; we are happy to consider a higher salary if you have the right experience and capabilities. We also offer 20 days annual leave plus bank holidays.
Working hours are 9.00 am to 5.30 pm in hybrid mix of client visits, working from home and days in our office in Widford. There may be a requirement to work outside of these hours if critical IT projects need to be delivered.
Still interested?
We would love to hear from you
Job Type: Full-time
Salary: £35,000.00 per year
Benefits:
- On-site parking
- Flexible working conditions
- Working from home
Schedule:
- Monday to Friday
- Ware, SG12 8RL,
Job Type: Full-time
Salary: £30,000.00-£35,000.00 per year
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Application question(s):
- Do you have a valid UK license and able to drive your own vehicle to and from our office and client sites?
Experience:
- Epos systems: 3 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: One location
