Immigration Enforcement - Foreign National Offender Returns Command - Administrative Officers London, England
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About the job
Job summary
Job description
Immigration Prison Teams (IPT) is the operational arm of Foreign National Offenders Removals Command (FNORC) and comprises of 13 teams based in a variety of locations across the country. This includes embedded teams in prisons and mobile teams nationwide.
You will be working in the operational arm of the Home Office's Foreign National Offender Returns Command, Immigration Prison Team.
The role is key to the success of the team, contributing to the removal of Foreign National Offenders who meet the criteria for deportation, or the structured re-integration of Foreign National Offenders into communities where deportation is not appropriate.
The role of Administrative officer for the Immigration Prisons Team will provide the opportunity to work in a fast paced and unique working environment, you will be based within a prison. The role is both challenging and rewarding and provides scope for career progression. The duties include (but are not limited to) the following tasks:
- Responding to enquiries received by e-mail and letter where appropriate. Respond to queries by telephone where possible, referring to an IO or CIO as required.
- Creating Induction sheets for the Immigration Officers from Reception lists to ensure all receptions are inducted.
- Maintaining excel spreadsheet ensure data quality and accuracy at all times.
- Reviewing the ACCT List on a daily basis and ensure foreign nationals on the list are highlighted to the team.
- Supporting the Immigration Officers in their role, ensuring they have all the information they need to conduct efficient and effective Immigration Surgeries and service of paperwork.
- Conducting DVA checks for potential British Nationals and provide copies of potential matches to Immigration Officers to check the match is for the FN held in custody.
Due to the nature of the role this position is open to full-time employees only.
An On-line event will be held on Wednesday 19th April 2023 at 1pm - 2pm BST. This will provide candidates the opportunity to hear more about the role, tips and hints about the application process. Candidates are encouraged to attend the event by registering here: https://www.eventbrite.co.uk/e/immigration-officer-immigration-prison-teams-recruitment-event-tickets-609392067077
Person specification
The successful candidate for this role:
- Should be able to confidently manage potentially difficult and challenging situations
- Is flexible and adaptive to change
- Can work in an organised manner to deliver on time and to a high standard
- Is able to remain focused on delivery under pressure
- Is committed to continuous improvement
- Has a strong sense of personal ethics and honesty
- Is Confident in implementing change across teams, building capability in new areas of work
- Is able to engage with internal and external stakeholders in a manner that achieves positive results.
The post holder will also require a professional approach to service delivery across a number of competing deliverables, with an ability to balance competing priorities and business requirements
Minimum Level 2 Personal Safety Trained is required for this role. Training will be provided.
Essential criteria
The successful candidate must possess:
- A Full UK Manual or Automatic Driving Licence
- Written and verbal communication skills
- Confidence and experience in working in partnership with external partners, engaging and building trust with stakeholders to generate commitment to goals
- IT skills including Word, Excel and Power point
Desirable criteria
- Some knowledge of immigration processes - on job training will be provided
Licences
Behaviours
We'll assess you against these behaviours during the selection process:
- Working Together
- Communicating and Influencing
We only ask for evidence of these behaviours on your application form:
- Working Together
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
As part of the application process, you will be asked to complete:
- a statement of suitability (personal statement) (maximum 500 words)
- provide evidence of the behaviour 'Working Together' (250 words maximum)
Further details around what this will entail are listed on the application form.
The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.
For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement
For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links –Behaviours
The sift will be held on the behaviour 'Working Together' and the statement of suitability (personal statement).
The statement of suitability will be scored first for all candidates. Those who achieve the minimum pass score for the statement of suitability, will progress to a full sift where the lead behaviour will be scored. These candidates will therefore receive a sift score for both elements. Candidates who fail to meet the minimum pass score for the statement of suitability will not have their behaviours scored and will therefore only receive a sift score for the statement of suitability.
Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.
If you are successful at sift stage, you will be invited to an interview which will be a blended approach of strength-based questions and behaviour-based questions on all listed behaviours.
Strengths are the things that you do regularly, do well and that motivate you. To find out more about strength based questions click here
Sift and Interview dates
Sift is expected to take place week commencing 8th May 2023.
Interviews are expected to take place week commencing 22nd May 2023.
We will try to meet the dates set out in the advert, however on occasions these dates may change.
Interviews will be carried out via video. Candidates will be required to have access to:
- A laptop (personal or work) with a working webcam
- Good internet connection
- Skype for Business/Microsoft Teams
Further Information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
A location based reserve list of successful candidates will be kept for 12 months. Should another role or similar role become available within that period you may be offered this position.
When completing your application you will have the opportunity to select your preferred location(s). Please ensure you select all locations you are interested in. Candidates who are successful at Interview will be placed in order of merit per location and provisional job offers will be made in strict merit order per location preference. Provisional offers are made, as they are on condition that you successfully pass all pre-employment checks.
Note for Candidates:
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.
If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.
Are these Reserved Posts for UK Nationals only?
UK nationals who hold dual nationality are able to apply for this reserved post. If a UK passport is not being presented, then candidates will need to provide alternative evidence of UK nationality in line with the Civil Service Nationality Rules.
Personal Safety Training (PST)
These roles can be physically demanding and if successful you will be required to complete and pass specialist training including Personal Safety Training (PST) which develops skills in personal safety, arrest and restraint techniques. This demands physical activity and physical contact with delegates on the course. You will be required to complete a PST health declaration and, if necessary, attend a medical examination. A formal offer will be conditional upon you being physically fit to undertake and pass the training.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
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Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
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Contact point for applicants
Job contact :
Recruitment team :
Further information
principles, and wish to make a complaint, then you should contact in the first instance
[email protected]. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.
