IKEA Kitchen Planners Preston, North West England, England
Job description
Are you curious about life at home and co-creating wonderful every day with our customers? Then we have the job for you at our new Planning & Order Point in Preston. We are looking to fill the following contract sizes 2x 24-hour2x 39-hour39-hour contracts are on a competitive annual salary of £26,700 (part-time roles will be paid pro-rata). WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs. • 15% co-worker discount & I-Benefits discount portal helping you save €100’s on Highstreet retailers• Free & Confidential Employee Assistance Program and Wellbeing Portal • X3 Life Assurance, enhanced statutory pension contributions & interest-free loans• Holiday on Christmas Eve• Family Friendly policies & benefits• Commitment to your development throughout your IKEA career, starting on your first day WHO YOU ARE Someone who has attention to detail & is confident in approaching customers and treats them in a polite and friendly manner. A person who is passionate about actively offering all the services available in the IKEA store to help customers make informed choices, which results in a great shopping experience. You are open-minded & have the ability to problem solve. You have experience in sales or customer service. You are comfortable working with computers and pick-up new IT Systems quickly. If you have retail experience we'd like to hear from you. Previous Kitchen Planning experience is desirable but full training will be provided, as is experience supervising a team or taking extra responsibility in your role. IMPORTANT INFORMATION We operate 7 days a week to meet the shopping needs of our customers, this role will require availability to work during the day, late evenings, and full weekends. • Flexibility on availability to be discussed during interviews• We offer permanent contracts, advanced scheduling & regular weekend off WHAT YOU’LL BE DOING ON THE DAY TO DAY • You provide an exceptional shopping experience for our customers• You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings• You are always passionate about the range and home furnishings, curious to learn the stories behind the products and their design, and actively share this with the customer• You support maximizing sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well-presented, and easy to shop• You will pro-actively interact with customers & provide excellent 1-1 customer service for a sustained period of time during the appointments• Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop, and installation quotations for the customer.• Support with responding to customer emails, and securing payments both in-store and remotely• Calling your future appointments to secure the bookings and providing the customer with insight into how to measure their room and set expectations• Support the kitchen co-worker team with opening and closing routines and general housekeeping. APPLY NOW! Please submit an up-to-date CV when applying. Successful candidates will be invited to a face-to-face interview with our hiring team. Training will take place in the IKEA Warrington. If you have any questions or need any support throughout the recruitment process please contact [email protected]
