Ignition Consultant & Lead Facilitator Manchester, England
Job description
Job details
Location: Manchester
Capability: Technology & Engineering
Experience Level: Senior Manager
Type: Full Time
Service Line: EWT Ignition
Contract type: Permanent
Job description
KPMG Overview
KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges. With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.
What is Ignition
We believe that in today’s world, to solve complex business issues and to spark real change, you need to think and work differently. Traditional transformation approaches often don’t take clients far enough and aren’t delivered quickly enough. Rational, technical, ‘best practice’ solutions often take much longer to embed in an organisation than planned or expected. We believe that the key to unlock this problem is outcome-focussed innovation and collaboration.
We exist to inspire and facilitate clients to navigate complexity and unlock exceptional future performance. We are famous for our expertise in innovation tools and approaches; collaborative design and problem solving; and techniques for delivering insight through data. We deliver world-class collaboration by blending these capabilities into a range of services supported by relevant subject matter experts
In the summer of 2020, we opened the UK’s first Ignition Centre, which has been a client experience game-changer - positively transforming the way we work with our clients, and each other, by combining specialist ways of working with dynamic, collaborative physical, virtual and hybrid environments. It not only helps us to deliver what clients need today, it also brings our digital expertise and content to life in new ways and enables us to develop solutions which prepare clients for a changing future. The success of the London centre means that we are now ready to expand the UK Ignition footprint with our second Ignition centre, located in Manchester. This role will be primarily based in Manchester and will work closely with the London centre.
What it’s like to work in Ignition
Ignition delivers powerful and immersive experiences enabled by bespoke Ignition spaces – the Discovery & Insights Centre, the Lab, the U Collaborate suite and our Sprint rooms. These experiences drive insight, acceleration, genuine transformation breakthroughs and ultimately, performance.
We work with subject matter experts from across KPMG to help our clients transform for a wide range of reasons, for example digital transformation, the creation of a new vision, strategy or business mode or improving end to end customer experience.
We work with senior executives across our clients, helping them to solve their biggest and most complex challenges in very accelerated timescales - motivating, challenging and influencing them every step of the way.
We deal with highly ambiguous, high intensity and high ‘risk and reward’ scenarios. Ignition engagements are typically triggered when senior clients need urgent/ critical help in solving issues. This means the stakes are high for the client and for KPMG and the route to the ‘answer’ is often challenging to find. Every member of our team requires flexibility, perseverance, influencing skills and an ability to work under pressure and to very tight timelines.
Role description
As part of Ignition’s extended leadership team you are responsible for driving impact, performance and external brand/ reputation development through the world class delivery of Ignition services with your team. You will be expected to work across sales / Business Development, Venture Development, People Performance and Delivery to:
Sell, shape and deliver transformational Ignition experiences/ events – with a specific focus on expanding footprint in the North of England
Support the development of the Ignition services and venture, delivering against the go to market strategy and financial metrics
Build strong sector/ service line/ client relationships contributing to the reputation development of Ignition (internally and externally)
Act as a leading, trusted expert in Ignition capabilities within the firm, by colleagues and by senior clients
Responsibilities
Manage executive level client sponsor relationships throughout the sales/delivery lifecycle of Ignition services
Act as an Ignition Lead Facilitator driving the design and facilitation of complex, high profile collaborative events and/ or sprints in physical, virtual and hybrid formats*
Actively sell and promote Ignition services in key accounts/ service lines acting as a ‘collaboration partner’ to agreed areas of the business
Lead the delivery of Ignition related content within high profile client pitches and development of client proposals
Take a lead role in driving innovation and continuous improvement as well as quality improvement in the Ignition venture (typically through people management and leading a specific service or ad-venture project)
Embed Ignition services effectively into specific, identified, priority KPMG propositions and offerings
Manage and develop members of the Ignition team and pro-actively contribute to the ongoing learning and development culture within the Ignition team
Act as role model and thought-leader within KPMG in collaboration methods, tools and concepts
Essential skills & experience
Significant experience in a consulting or facilitation role focussing on strategic, people and/ or technology transformation
Experience in selling to, and working with, senior, C-Suite clients and building long lasting client relationships
Experience of the design and facilitation of workshops/ events of between 20 and 120 people spanning 1-3 days
Experienced in delivering workshops across virtual, in person and hybrid formats
Strong understanding of, and experience in, the application of collaboration methodologies, tools and theories
Exceptionally strong project management skills and proven ability to lead multiple strands of high profile, complex activity/ projects
An appreciation of collaboration technologies and the digital enablement of analogue environments
Desirable skills & experience
Experience in front of room facilitator
Experience of working in large scale, complex transformation programmes
Experience in leading large teams and high performance team ways of working
Equal ops
Intelligent Working
Our employees have many varied work schedules to suit their individual needs!
Our intelligent working options range from role sharing and flexible start and finish times, to home working and more informal arrangements agreed within teams.
Check out examples of KPMG employees enjoying different working patterns on our website and please do share your own individual requirements with us.
Applying with a disability
As a member of the Business Disability Forum we're committed to ensuring a great experience for colleagues with a disability. Should you be successful after the initial application stage, please discuss any adjustments that you may require with your recruitment contact.
Why Technology & Engineering at KPMG?
Technology is at the heart of what we do and part of the very DNA of our business. That’s why we’ve invested in a single powerful team of connected technologists. 1,500 specialists, creating a step change in the way we work. Broader, deeper expertise, which is delivered to our clients faster than ever. Our connected solutions stretch across a range of specialisms too. From technology transformation, cyber and risk management through to security operations, data and analytics, automation, powered apps and Cloud. This is an opportunity to join a team that combines the entrepreneurial spirit and imagination of a start-up with the resources only a global network can provide. We’re committed to simplified structures and are investing in workplace tools that enable us to collaborate and innovate whether you’re working at home, in our office or at client sites.
Read about Technology & Engineering
