Identity Fraud & Verification Document Specialist Stoke-on-Trent, England
Job description
Overview
Operations
Full Time
Closes 19/04/23
Stoke-on-Trent
Full Time
Closes 19/04/23
Who we are looking for
A Specialist in the Customer Verification Risk Analysis department, you will be responsible for reviewing the legitimacy of customer verification documents and identifying fraudulent account profiles.
The Customer Verification Risk Analysis department is responsible for identifying and mitigating the risk of syndicated activity, while ensuring genuine customers are able to utilise the full product range on offer.
We’re looking for bright, inquisitive and enthusiastic people who are either looking to start their career in risk prevention, or who want to challenge themselves further, to support the growth of the department.
You will be part of the team playing a key role at the verification stage of the customer journey, protecting the business from threats related to abusive and syndicated activity.
The role is full time, working any five days from seven including evenings and bank holidays.
Hybrid working, combining office based days and home working days through the week, is available.
In return, successful applicants will enjoy competitive rates of pay, increasing with experience and an excellent range of benefits including a performance based bonus scheme.
A comprehensive training programme will also be provided.
Preferred skills and experience
Main Responsibilities
Want to become part of the team?
The benefits of working with us
Bonus Schemes
Recognition for your performance and hard work.
Company Pension
Preparing you for later life with a top pension.
Employee Assistance Programme
Supporting the wellbeing of you and your family.
Eye Care
In a digital world, we help take care of your vision.
Income Protection
Your income is protected, just in case.
Life Assurance
Peace of mind for your family in any eventuality.
Life Event Gifts
Your big occasions deserve to be celebrated.
Long Service Awards
A thank you for your dedication and loyalty.
Stoke-on-Trent
We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area.
Our location
- Historically, the area found its fortune creating world renowned pottery.
- We benefit from great transport links due to our central location.
- The bet365 Stadium is home to Stoke City football club.
- Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of nearby attractions.
What we get up to
Our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Marketing and Customer Support departments all under one roof.
Many of our teams operate 24 hours a day, so it is a hub of activity at all times.
Some location benefits
On-Site Restaurant
Tea and Coffee Service
Great Commuter Links
Company Leisure Facility
