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ICT Technician Derby, England

Derby City Council

Full Time Derby, England 25878 - 28371 GBP ANNUAL Today

Job description

Application closing date

21/09/2023

Working Pattern

Full time

Salary

Grade F £25,878 - £28,371 SCP 15 – 20

Contractual hours

Basis

Full time

Job category/type

School Support

Attachments

Blank

Job description

Directorate: People Services

Hours: 37 hours a week (Monday – Friday)

Contract type: Permanent

Location: Littleover Community School

The person appointed to this position will need to be flexible, professional, reliable and well-organised. They will need to have the ability to communicate with staff and students at all levels and be able to use their own initiative but also work well as part of the team. A working knowledge of Microsoft Applications, Microsoft Office 365 including Teams, Active Directory, Group Policy, Windows 11 Desktop, Windows Server and general networking would be advantageous; however, training can be provided, for the right candidate. Please note, GCSE Grade A*-C in English and Mathematics, or equivalent, is an essential requirement.

Duties will include:

To act as 2nd line support for ICT Support within the school, managing the ICT Support helpdesk, allocating jobs as appropriate according to their priority.

To resolve technical issues raised by staff and students in a timely manner escalating issues to 3rd line support when assistance is required.

To advise staff in the use of hardware and software to enable them to improve the quality of teaching and learning for students.

To be responsible for the installation and maintenance of the school’s classroom ICT equipment including PCs, laptops, interactive screens and printers liaising with third parties as required.

To install, maintain and upgrade software to enable all students and staff to make full use of all available ICT equipment and systems.

To maintain inventories of all classroom ICT equipment purchased ensuring that every item is accounted for. To be responsible for the disposal of redundant ICT equipment in accordance with relevant legislation.

To control stock levels for consumables, including printer supplies, purchasing consumables when necessary, ensuring value for money and minimum disruption to usage of IT equipment.

To procure classroom ICT equipment, in line with ICT Support’s development plans, including PCs, laptops, interactive screens and printers adhering to the school’s financial controls whilst ensuring value for money.

To be responsible for undertaking ICT Support projects, as required, to be overseen by the Network Manager

To assist the Network Manager in the delivery of wider ICT services, as and when required.

To represent the school in the most professional manner at all times to the wider community in accordance with the school ethos

To share the school’s commitment to safeguarding and child protection and be familiar with the Safeguarding and Child Protection Policy and other relevant policies.

The closing date for this vacancy is Thursday 21 September at midnight. Any applications received after the closing date will not be accepted.

Interviews date to be confirmed

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