ICT Service Management Analyst Nottingham, England
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Procurement and Contracts Management
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About the job
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Location
About the job
Job summary
We pride ourselves as being an employer of choice and welcome and encourage applications from everyone, such as ethnic minorities, women, disabled people and those who identify as LGBT+.
To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website.
Do you have budget management experience?
Are you someone who enjoys working collaboratively with different business areas?
If so, this is a great opportunity to join our team as an ICT Service Management Analyst and we'd love to hear from you!
Job description
As the ICT Service Management Analyst you will lead on all budgetary activities across live services in Strategy, Policy, Digital and Technology (SPD&T), providing advice, support and reporting. You will be responsible for compliance with financial and budgetary procedures, ensuring integrity and strong control with a robust audit trail.
You will support the completion of financial end of year accruals and the management of the purchase order function for Technical Services & Digital Area. You will develop, implement and update internal controls and risk management.
You will lead on budgetary activities for live services across SPD&T; financial sign-off, planning, forecasting, monitoring and reporting. You will support the Senior Service Delivery Manager regarding Service Management activities with the outsourced contracts currently in place.
Responsibilities include, but are not limited to;
- Managing a series of substantial and significant budgets effectively and ensuring spend supports operational needs.
- Providing high level reporting to CSLs in the Directorate, highlighting any areas of concern and recommending improvements as appropriate.
- Management and reconciliation of purchase orders, invoicing and budget provision.
- Supporting the senior Service Delivery Manager in completing financial end of year accruals.
For more information about the role and responsibilities please see the attached Candidate Pack.
Person specification
To thrive in this role, you will have experience of working with budgets and with a knowledge of service management. You have experience with complex multi-vendor supply chains, with a combination of internally and externally sourced service provision. You have strong engagement experience with the ability to influence others.
You have excellent time management skills with the ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity.
There will be development opportunities for you to gain the following qualification, when in post if not already held: ITIL version 4.
Additional Information
There will be occasional travel required with this role to other DVSA locations and to meet with external stakeholders and suppliers, which may include overnight stays.
About Us
The Driver and Vehicle Standards Agency (DVSA) helps everyone stay safe on Britain's roads.
We do this by helping people through a lifetime of safe driving, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
Our work affects millions of people and thousands of businesses. Most importantly, our work saves lives.
We're an innovative organisation that values professional expertise. We invest in our people and champion inclusive and diverse teams. And we make sure colleagues have the skills to meet the needs of Britain’s road users.
If you would like to read more about the great opportunities and benefits of working at DVSA visit our Careers website.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Working Together
- Managing a Quality Service
Benefits
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.
If you would like to read more about the great opportunities and benefits of working at DVSA visit our Careers website.
Things you need to know
Selection process details
The sift is due to take place 9th - 11th May 2023.
Interviews are likely to be held 23rd - 26th May 2023.
This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview.
We’ll try to meet the dates we’ve set out in the advert. But there may be occasions when these dates will change. We’ll give you plenty of notice of any important dates.
How to Apply
As part of the application process you will be asked to provide a CV and Personal Statement.
For your Personal Statement, please provide detailed evidence of the following:
- Your experience of budget management and finance systems
- Your experience of service management
- Your experience of working in a complex multi-vendor supply chain, with internal and external service provision
Your personal statement will be limited to a maximum of 1,000 words.
The selection process will be designed specifically for the role. As a result, your assessment will include:
- An interview
If you would like to find out more about what it’s like to work for DVSA and how to apply, we will be holding virtual sessions to find out more. Please click here to secure your place at one of our upcoming events.
You’re encouraged to become familiar with the candidate pack as you may be assessed against any of the criteria recorded within.
The Department for Transport recruits using Success Profiles. For each role, we consider what you need to demonstrate to be successful.
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
You can read more about Success Profiles here.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.time
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How we hire page of our DfT Careers website.
Before submitting your application, we encourage you to visit our Recruitment in detail page of the DfT Careers website. You will find detailed information about the entire recruitment process and what to expect when applying for a role in the Civil Service.
Throughout this job advert there are links to the DfT Careers Website, which provides you further information to support your application. Should you be unable to access the information on our website, please email [email protected] for assistance.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team :
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here
