Job description
As a VP in the Project Execution team y ou will perform independent Business Process reviews including Process Efficiencies and Increased Capacity in CIB Ops. You will use appropriate productivity tools and techniques to perform reviews, as well as playing a key role in the success of Business Productivity Program in Internal Consumer Banking. You will ensure the high productivity and quality culture agenda within CIB Operations.
Job Responsibilities:
- Perform end-to-end productivity reviews from Business analysis, formulating recommendations to actual implementation in an efficient but effective manner using industry standard tools (Lean or Six Sigma)
- Partner with various internal groups to get buy-in, agree on plan of action, implement and track to ensure success of project implementations
- Engage senior stakeholders to constantly support productivity agenda to all teams in Operations; Act as one of the Productivity and Efficiency Champion for the region
- Co-ordinate project activities across different middle office, client service and operations groups, technology teams and cross-functional groups such as compliance and finance
- Monitor status of all projects of the team, help mitigate all risk, escalate issues when necessary and manage stakeholder expectations
- Analyse costs to implement, return on investment, realized saves and benefits of all projects within the Productivity and Quality space
- Create synergies with the other PMO teams and ensure goals are aligned with the overall Business needs such as those of Strategic programs
Required qualifications, capabilities, and skills:
- Experience analyzing as-is business processes, mapping process flows, analyzing and recommending improvements to processes and implementing them using various industry standard practices and tools including RAD
- Experience in Financial Services Consulting and Business Process reengineering in the Operations and product space. Additional experience in Retail / Consumer / Digital bank consulting also beneficial
- Independent, supportive and creative (well-versed with productivity analysis methods and tools such as Lean or Six Sigma)
- Sound understanding of project management and quality methodologies
- Possesses high attention to detail to analyse inefficiencies in business processes to map detailed workflows; and draw upon diverse project experiences to apply to new situations
- Excellent time management and planning with the ability to coordinate multiple tasks simultaneously
- Strong influencing and communication skills with all levels of stakeholders, building strong partnership with various teams to help deliver results
Preferred qualifications capabilities and skills:
- Detailed knowledge of retail products
- Proficiency in MS Project/ Access
- Basic RAD skills/ understanding
- Advanced MS Excel, Powerpoint, Visio skills
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.