Hybrid - Customer Care Advisor - £23,000 Stockport, England
Job description
Do you have a strong customer service background, with a passion for providing excellent customer service? If you have experience working within a contact center environment, and looking for your next career, please do not hesitate to apply below!
Salary: £23,000 - £25,000 + Bonus + Benefits
Location: Stockport (hybrid working)
Shift Pattern: Monday to Friday: 8am – 7pm, 1 in 4 Saturdays: 9am – 1pm
Duties & Responsibilities
- Taking inbound calls from customers regarding their medical insurance
- Helping customers and providing excellent customer service to get their queries answered
- Assisting customers right from diagnosis through to their treatment plan
- Listen to and help customers
- Work quickly and efficiently, while treating every customer with maximum care and sensitivity
What’s it like at Vitality?
We’re out to make the world a healthier place, and your call could be the start of this change. That’s an unbeatable feeling.
We’ll give you everything you need to do a brilliant job, including loads of support for your physical and mental wellbeing. Think running clubs and fitness activities; wellbeing apps; on-site canteen; Sky TV; nutrition advice; even help to stop smoking!
If you like a fun, buzzy environment – and a bonus for great performance – you’ll love life at Vitality.
If you feel you may fit the profile we are looking for, and ready to kick start your career within customer service – please do not hesitate to apply today!
Job Types: Full-time, Permanent
Salary: Up to £23,000.00 per year
Benefits:
- Canteen
- Work from home
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Stockport, Greater Manchester: reliably commute or plan to relocate before starting work (required)
Experience:
- customer service: 1 year (preferred)
Work Location: In person
