Job description
Human Resources Officer
WELCOME TO A WORLD OF OPPORTUNITIES-
No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
- Yearly salary ranging from PS30,000 to PS35,00
- Free
and healthy
meals
when on duty - Grow your Career
- Personal Development
programmes designed to support you at every step of your career - A chance to make a difference
through our Corporate Responsibility programmes - Find out what and how we are doing () - Team Member Travel Program:
discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) - Team Member Referral Program
- High street discounts:
with Perks at Work - Holiday:
28 daysincluding bank holidays (increasing yearly to up to 33 days) - Discounted dental and health cover
- Guest Experience Day
after successfully passing probation - Modern and inclusive
Team Member's areas
A Human Resources Officer is responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience while assisting with employee relations.
What will I be doing?
As a Human Resources Officer, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience. You will use the support of a wider shared service model, including Employee Relations, Talent Acquisition, Learning and Development and Finance / Payroll. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Support and advise Managers on proper policies and procedures
- Support with managing employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
- Ensure absence monitoring is in line with company guidelines
- Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
- Work with local organisations and schools to promote the hospitality industry
- Assist and resolve team member and management queries
What are we looking for?
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience in Human Resources Officer or Advisor role
- Positive attitude
- Good communication and people skills
- Committed to delivering a high level of customer service, both internally and externally
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own or in teams
This is a fixed term role until March 2024. It is possible that the position will be extended after this date. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- CIPD qualified or working towards qualification, or equivalent
- Knowledge of hospitality sector
- Good knowledge of employment law and employee relations
- IT proficiency
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
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