Job description
About Draycott Nursing & Care
This is an exciting time to be joining Draycott Nursing & Care as we focus on our growth and expansion in delivering world class Nursing and Care.
We are a recognised market leader in nursing, domiciliary, social and personal care. We pride ourselves on our professional and discreet service with our staff applying our 4 Cs: Compassion, Collaboration, Competence and Commitment.
You will have a chance to work alongside the gold standard in Registered Nurses and Carers. Our daily and live-in care enables our clients to remain in their own home whilst being cared for by professional and highly trained Carers and Registered Nurses.
For over 20 years Draycott Nursing and Care has been recognised by doctors, consultants and clients for exceptionally high professional standards and 24/7 support. Now driving an exciting partnership to provide on-site healthcare within a unique new complex of 5-star luxury London apartments.
About the Role
The HR Manager is responsible for the overall colleague lifecycle with Draycott Nursing & Care, from the day that our colleagues join the company, throughout their journey with us. A key focus of this role is delivering an HR agenda designed specifically for Draycott Nursing and Care that will meet the commercial needs of the business alongside balancing the needs of the office team and carers & nurses. The role also oversees the training function and is responsible for ensuring strong performance and delivery in this area which is critical to business success and compliance.
The HR Manager will also work closely with the recruitment team to ensure that new talent sourced into the business is embedded into the culture and working environment at Draycott.
Main Duties
- Guiding management on employee relations and performance management
- Improving, implementing and administering human resources policies and procedures
- Adhering to HR Employment Law Legislation
- Implementing programs to improve the employee experience of the organisation as a workplace
- Handling complaints and disciplinary procedures for the company
- Arranging services for employees, such as counselling services
- Ensuring that our company's procedures comply with employment regulations & CQC and Domiciliary care standards
- Managing and training the members of the HR and Training team reporting into this role
- Monitoring various aspects of an employee’s performance, such as attendance and sick leave
- Setting and reviewing employee perks and benefits
- Provide advice on all manner of HR issues – must have a solid understanding of the key principles of employment law
- Engagement and communication of a diverse and mainly remote workforce
- Maintaining HR Systems and overall HR Compliance standards
- Producing accurate and timely reporting packs, alongside any other reporting requirements
- Ensuring HR and Training compliance
- Reviewing HR and Training budgets in line with Head of HR Operations
- Delivering HR projects to deadlines as agreed with Head of HR Operations
Skills and Experience
- A minimum of 3 years experience in a similar or comparable role with Human Resources
- Excellent knowledge of HR best practices and current regulations
- Must have good judgement and problem-solving skills
- Excellent verbal communication skills
- Customer-focused outlook with high level of discretion and professionalism
- The ability to work well with team members and management
- Cultural awareness and excellent interpersonal skills
- Organisational skills for storing and accessing different types of information on a daily basis