Human Resources Assistant Broadway, West Midlands, England
Job description
The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village – often called ‘the jewel of the Cotswolds’ – and boasts a rich history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace.
What's in it for you?
- £19,500 annual salary (£12,50 per hour, 30 hours per week)
- Annual service charge circa 2,5k (non-contractual)
- Meals included on duty
- Employee recognition awards
- Cashback healthcare cover after probation
- Continued career development with recognised training providers
- Generous friends and family rate at Iconic Luxury Hotels
- 25% discount on all food and beverage
- Discount on spa treatment and products
- Refer a friend incentive
- Team social events, seasonal gifts and much more…
Aim of the role:
To provide a comprehensive, confidential HR function to all Lygon Arms staff, building strong relationships with both the employees and the Management team to support the achievement of our vision and values.
Responsibilities:
Administration
- To show confidence in processing contracts and offer letters
- To take ownership and ensure personal files and the HR system are constantly maintained with updated information
- To update staffing lists when required
- To arrange and assist in maintaining company training requirements through Mapal system
- To manage and action post daily
- To take pride in assisting with training events and training courses
- To ensure that all uniforms are ordered and supplied correctly to new employees and the correct process is completed for the return of uniform, locker key and fob for all leavers
- To take pride in supporting and assisting in the organisation of staff events and awards
- To have confidence in processing new employee and leaver documentation
- To oversee all aspects of staff welfare, including accommodation welcome packs and checks
- To support the office by assisting where possible when conducting administration tasks.
- To manage phone calls, email inbox and pass messages
Self-Management
- To maintain confidentiality and discretion at all times
- To think and act in a goal-orientated manner, prioritising and completing tasks in order of importance
- To show teamwork and flexibility and deliver a team working approach with superiors, peers and cross functionally
- To create close working relationships across all areas of the business and relevant business partners
- To demonstrate strong communication skills, being able to communicate effectively with all levels of management team
- To display a confident and professional style at all times
- To focus on self-development
About you
- Prior hotel operational experience is required
- Professional approach and ability to communicate with team members at all levels.
- Empathetic, adaptable and respectful.
- Great work ethic
- Super administration skills and attention to detail.
- Good IT skills
- Yoo are empathetic, adaptable and respectful.
Situated within the idyllic Cotswolds village of Broadway in Worcestershire. With roots dating back to the 14th century, The Lygon Arms is steeped in history, and remainders of the vast Tudor influence are visibly appreciated in the superb restoration of original features. The Lygon Arms boasts five exceptional culinary venues; the Lygon Bar Grill, the Lygon Wine Bar, The Russell Room, The Courtyard and the Spa Kitchen Bar, numerous snugs and lounges, a luxurious Spa, and 86 guest rooms, including the regally appointed Charles I suite. A perfect base from which to explore the Cotswolds, guests looking for a more rejuvenating stay can enjoy the calm of its spa retreat with a range of relaxing treatments and therapies.
