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• Location: Epsom, Surrey
• Contract length: 12 months

This is an exciting time to be joining Prestige Nursing & Care, part of the Sodexo Group. At Prestige Nursing & Care we are leading the care industry to raise standards by providing high quality, personalised and specialist services that ensure people receive the highest quality of care.

We are looking for a dynamic and independent professional with a good understanding or HR or a keen interest in learning, a flexible, enthusiastic and can-do attitude to join our team.

A leading strategic focus for the HR team is to sustainably support the business growth this is an exciting role with plenty of scope to contribute to the success of the business.

We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.

ROLE PURPOSE

The role of HR Assistant is to provide the first line response to internal customers within the business on all matters of HR, to take responsibility for the HR system and all data entry and to provide HR admin support to the wider team.

Dimensions: Workforce responsible for circa 280 employed and 2000 carers.

The success of this role will be measured by:

• Processing, verifying and maintaining personnel information and documentation
• Recruitment administration
• Completing the new starter process
• Completing the leaver process
• Issuing contracts and amendments to contracts
• Dealing with line manager an employees’ queries
• Managing the HR inbox
• General administration duties and covering for the receptionist when required
• Working closely with the HRBP’s and wider HR team
• Committed to providing a high-quality service
• Maintain a high degree of confidentiality
• High-level written and verbal communication skills
• Ability to use own initiative
• Excellent attention to detail

Critical to the success of the role is the ability to work at pace, maintain accurate records, have a readiness to learn about sector.

Please note:

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website

Prestige Nursing & Care reserve the right to close this role early

MAIN RESPONSIBILITIES

Recruitment and On-boarding

• Support the Executive Resourcer with administering the process for new employees; sending out appropriate offer letters and new starter paperwork, carrying out all necessary pre-employment checks, i.e. obtaining references and right to work checks
• Collating new starter information
• Entering all information in to the HR system
• Training new starters on the HR system and ensuring they understand how to request holiday, approve timesheets etc
• Monitoring the probation review process ensuring Managers carry out reviews on time and issuing probation outcome letters including extensions and terminations, taking advice from the Head of HR when required

Payroll

• Ensuring that all pay related instructions and changes are prepared, recorded and the Payroll Manager is informed in time for the monthly payroll run for Head Office and Branch staff, i.e. new starters, leavers, contract amendments and any other benefits

Contract Amendments

• Arranging for the issue of Contracts of Employment and issue of amendments to contracts ensuring all information is updated on the HR system and records kept in the employee’s personnel files

Leaver Administration

• Processing employee resignations including sending out acknowledgement letters and updating the HR system
• Reviewing exit interviews and questionnaires and passing on any relevant information to the Head of HR

Record Keeping

• Maintaining up to date employment records on all Prestige Nursing Branch and Head Office staff
• Making up new starter files and maintaining employee personnel files
• Archiving employee files and other records when required
• Keeping car and driving records up to date including company car and business use information

Administration

• Recording information from the Annual Appraisal Scheme
• Carrying out general administration duties for the HR department, i.e. responding to emails, answering the telephone, devising and sending out standard letters.

Staff Benefits

• Issuing eye care vouchers and keeping up to date records.
• Administering Benefits and Rewards Scheme
• Administering the Private Medical Insurance scheme

Advice and Guidance

• Provide day to day advice to Managers and Employees, escalating more complex issues to the Head of HR.
• Assist in formal meetings such as disciplinaries or grievances as requested.

General responsibilities:

• Providing cover for reception at lunch times/other breaks and annual leave or other absences.
• General administration duties.
• Be a champion for internal customer service
• Do any other reasonable things your manager needs you to do

KEY ATTRIBUTES/KNOWLEDGE/SKILLS/EXPERIENCE

Essential

• Good interpersonal, communications and presentation skills
• Well organised, responsive and able to work under pressure

• Computer literate in Microsoft - Word, Excel and PowerPoint.
• Ability to prioritise a busy workload.
• Ability to work on own initiative.
• A keen interest in HR.

Desirable

• HR Experience
• CIPD qualification or working towards one

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing & Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

What we offer in return:

• A competitive salary

• 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service

• An additional day off for your Birthday

• Cycle to Work scheme for our Head Office, Regional and Branch staff

• Long Service Awards

• Work Place Pension

• Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7

• Supportive working environment with ongoing learning and development opportunities.

• A friendly, agile and flexible working culture.