HS2 Support Worker London, England
Job description
Starting salary: £36,984
Job level: Level 3 Zone 2
Work location: 5 Pancras Square, N1C 4AG
Hours per week: 36
Contract type: Fixed term / secondment for 6 months (possibility of extension)
Closing date: Sunday 21st May 2023 at 23:59
Interviews to be held: TBC
Alternative flexible working options available / open to discussion
Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
About us
In Camden we are committed to working together to make our borough the best place to live, work, study, and visit. Partnership with our communities is central to the way we work, so that everyone can access opportunities, and nobody gets left behind. Here’s where you can help decide a better future for us all.
The role
The main purpose of the job is to give equal access to ‘vulnerable’ residents and other stakeholders and make them aware of the support available from HS2. In this role you will feedback regarding impact to residents and link them in with the appropriate HS2 team as needed. Where required you will promote health and wellbeing by giving advice and signposting relevant issues to Camden and external services.
This role is funded by HS2, but managed by Camden and is pivotal in identifying the impacts of construction on the community and its stakeholders especially those nearest the train line across the route in the borough. It is instrumental in guiding and supporting those that are deemed to be ‘vulnerable’, to access HS2 community funding and resources. This includes, but is not limited to, noise insulation, temporary accommodation, advocacy services and local community funds.
About you
The successful candidate will have previous experience as a housing officer, support worker or welfare rights officer or similar. You will need to have strong communication skills, both written and verbal. With the ability to reach-out, listen and understand resident needs / demands, and sensitively work to identify the root cause. You will juggle conflicting messages and support residents in reaching their own solutions, but intervene where your experience suggests it is necessary and advocate on behalf residents, where there is a risk to life/health.
You will have previous experience of safeguarding and a strong understanding of the needs of people with physical and mental health issues and disabilities and how to advise on these needs in a sensitive and appropriate manner.
You will need to have a good working knowledge of other professional services working with vulnerable people including but not limited to safeguarding, welfare rights, substance misuse, mental health in addition to experience of applying for charitable funds that are available in the borough.
You will need to be calm under pressure and maintain your own personal resilience.
To find out more about what it is like to work at Camden, meet some of our People by clicking HERE
Working for Camden
We’re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we’re supporting our communities, and we’ll redefine what a career can be. If that sounds good to you, we’d love to talk.
At Camden, you’ll receive a host of benefits as well as joining a flexible working employer. Click HERE to see full details of our benefits.
Additional information
To view the Job Profile, please click HERE
To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.
** AGENCY STAFF, PLEASE CLICK HERE TO APPLY - Please do not click on the Apply Now tab at the bottom of this page as your application will not be considered. **
Inclusion and Diversity
We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.
To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website
Asking for Adjustments
Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at [email protected] or post to 5 Pancras Square, London, N1C 4AG.
