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Job Description:

HR Systems Specialist (Payroll)

Location Flexible: Manchester, Leeds, London or Staines

Hybrid working - Up to 3 Days per week from home

Permanent

Full time 37.5 hours per week

Depending on Experience £28,000 - £33,000 + fantastic benefits

Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Working in our support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care.

No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

As a HR Systems Specialist you would be part of a small team that manages our Payroll platform, Zellis ResourceLink. You would play a key role in our Payroll operation and the wider business by ensuring that ResourceLink is maintained and managed on a day to day basis. As a HR System Specialist you would be heavily involved in the ongoing improvement and project based updated within the system.

What you'll do:

• Record enhancements/fixes/bugs on the Zellis extranet and keep log of outstanding calls to review and escalate to UK Support Manager in readiness for the Service Review Meetings with Zellis. Liaising with Internal teams, updating on testing, ticket progress
• You will be the subject matter expert for interface between Workday and ResourceLink payroll system
• Assist UK Payroll Support Manager to implement system upgrades, new functionality and enhancements. Liaising with CI team and other parties in relation to future changes
• Ensure that all software upgrades and system enhancements/fixes are fully tested in the test system before being integrated into the production environment in a controlled manner, whilst adhering to strict company guidelines regarding systems access as laid down by Bupa IS Systems Security and Application Services Teams
• Creation of ResourceLink functionality where changes are required advised by Workday. Recording and documentation of all changes in ResourceLink.
• ResourceLink housekeeping activities. GDPR/Enhancements/Audit tracking and deletion processes
• Supporting Payroll Operations in relation to incoming and outgoing integration. Trouble shooting/resolving, documentation and logging issued VSTS Global
• Providing support to customers using MyView, ensuring functionality is available. Liaising with Zellis and internal IS and Operational departments

What you'll bring:

• Experience of Payroll systems and its backend maintenance, specifically Zellis ResourceLink
• Previous experience in payroll but need to understand how to create system builds (preferably working with large complex payrolls)
• Experience of working with Excel and integration files (CSV)
• Good interpersonal & communication skills
• Strong appreciation of IT issues together with experience of Microsoft Office
• Continuous Improvement experience desirable

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a ResourceLink Systems Support Specialist, you'll be eligible for:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you've found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn't where you've been.

This is where you're going.

This is what we have belief in.

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