Job description
- Serve as a team member advocate in conflict or corrective action situations to ensure fair and consistent treatment
- Coach, guide, and mentor group leaders and other members of management on team member relations matters including performance management, attendance, team member issues and concerns, etc.
- Coordinate resolution and/or referral of specific policy-related and procedural problems and inquiries, as well as investigation of team member complaints or issues initiated by management or team members.
- Research and investigate compliance issues regarding workers’ compensation injuries and claims, attendance, corrective actions, harassment, etc.
- Support facilitation of performance management, coaching, and corrective action situations.
- Ensure that TBAKI HR policies, practices, and procedures are properly and consistently administered and lead to fair and consistent treatment of team members.
- Assist in policy/procedure communication, guidance, and related education activities to ensure HR policies, practices, and procedures are understood and consistently applied.
- Assist and/or coordinate development and implementation of HR policies, programs, and practices.
- Assist in administration of compensation and benefit programs and other team member services (e.g., voluntary purchase discount programs, company uniforms, etc.) that support Company philosophy, profitability, and success.
- Support payroll and benefit administration by assisting team members with inquiries or issues regarding benefits, pay, annual enrollment meetings, status changes, PTO, leaves of absence, etc.
- Ensure team member enrollment benefit forms/changes are accurate, current, and maintained in Oracle and team member files.
- Verify and check hours and pay codes in Kronos on a biweekly basis.
- Compile supporting data and amounts for quarterly incentive payout to hourly team members.
- Maintain all temporary timesheets and hours in Kronos and report to agency on a weekly basis.
- Support administration of classification programs which includes classifying and reclassifying positions and writing job descriptions.
- Administers company uniform program, company store, and vending services.
- Provide assistance and coordination in the maintenance and management of specialized human resource information and measurement/reporting systems.
- Perform specialized technical tasks, such as benchmark evaluation, technical research, and labor trend analysis.
- Prepare reports, graphs, charts, and statistical analyses, and participate in presenting reports and proposals to HR and senior management.
- Provide support assistance for tracking, management, and month end reporting of direct/indirect headcount, overtime, attendance, turnover, leaves of absence, Corporate Social Responsibility (CSR) activities, safety incidents, and other HR Key Performance Indicators (KPI), etc.
- Assist with EEO reporting, new hire reporting, and other state or federal regulatory reporting requirements.
- Support team member communication, involvement, and recognition activities including service awards, all-team member events, business review communication meetings, etc.
- Plan and execute team member and team building activities to help promote a positive work environment and effectively raise team member morale such as holiday activities, plant luncheons, environmental activities, etc.
- Assist with planning, organizing, and executing team member internal communications, bulletin board postings, two-way communications, and feedback systems including monthly plant communication meetings, newsletter, roundtable meetings, suggestion programs, and opinion surveys.
- Administer service award and other recognition programs.
- Support health and wellness activities and participate in professional and community activities.
- Assist with employment and recruitment processes for filling hourly and salaried positions with internal and external personnel due to attrition, promotions, and transfers.
- Support development and execution of recruiting strategy with hiring managers.
- Conduct internal and external postings including pre-screening of applicants.
- Coordinate and facilitate interview process.
- Assist hiring manager in their decision-making regarding entire hiring process.
- Coordinate critical pre- and post-employment processes including job offers, background checks, candidate notifications, and new hire orientation preparation and support.
- Evaluate recruiting and interviewing processes and makes recommendations for continuous improvement.
- Support, coordinate, and/or facilitate orientation and assimilation programs for new hires.
- Prepare and assist with personnel administration activities.
- Process personnel action and change of status forms for new hires, transfers, terminations, leaves of absence, etc.
- Generate wage increases and ensure status changes are accurate and completed for scheduled pay progressions, annual increases, promotions, and terminations for entry in Oracle.
- Create and maintain team member files for recordkeeping. Monitor status and upkeep of records that are related to leaves of absence and workers’ compensation.
- Complete Oracle and Kronos system entries. Monitor attendance records and prepare any disciplinary actions required. Maintain attendance tracking for hourly team members and issue corrective action as necessary.
- Complete or administer employment verifications, benefit verifications, child support withholdings, security badges, and other miscellaneous personnel actions.
- Create and provide badges for new, temporary, and existing team members and maintain access.
- Coordinate employment and administration of temporary team members.
- Maintain employment related information in regard to temporary team members.
- Arrange hire of temporary team members and collaborate with manufacturing for placement of temporary workers.
- Provide support and assistance with Safety, Security, and Training functions and activities.
- Minimum Qualifications/Requirements:
- High School diploma, GED, or equivalent required.
- Bachelor’s degree in Human Resources, Business Administration, or related field required, or an equivalent combination of education and relevant experience.
- PHR or SPHR designation preferred.
Experience:
- Entry to four (4) years of relevant human resources generalist experience. Manufacturing setting experience preferred.
- Minimum of two (2) years of experience in supporting HR functions in an automotive manufacturing setting preferred.
- Previous experience in creating presentations and delivering to large groups.
Personal/Technical Skills:
- Working knowledge of state and federal employment and labor statutes and regulations including ADA, FLSA, HIPAA, FMLA, NLRA, Title VII, etc.
- Working knowledge of human resources policies, programs, and procedures in an industrial or manufacturing environment.
- Strong attention to detail.
- Solid math skills required.
- Strong leadership and people skills.
- Strong customer service orientation.
- Show and maintain professionalism.
- Highly motivated, ambitious self starter.
- Ability to work in a fast-paced, multicultural work environment.
- Develop team member relations centered on trust and teamwork.
- Ability to work with multiple departments and prioritize activities.
- Ability to create reports, business correspondence, and procedures.
- Ability to exercise exceptional independent judgment and discretion.
- Ability to maintain on call flexibility to control abnormal conditions.
- Perceptive person, who is capable of relating to individuals at all levels.
- Ability to communicate and work well with all levels of the organization.
- Ability to take initiative on assigned tasks without significant supervision.
- Ability to be adaptable and flexible in a constantly changing environment.
- Be able to maintain the confidentiality of any information s/he encounters.
- Excellent project skills and ability to coordinate multiple projects and programs.
- Excellent planning, scheduling, collaboration, communication, and interpersonal skills.
- Ability to compile effective and concise visual reports in charts, graphs, and table format.
- Must be able to work a fixed or rotating shift schedule, including daily or weekend overtime.
- Must be able to multi-task, handle diversity, and provide leadership through problem resolution.
- Demonstrates a personality that works in cooperation with other departments towards building a sense of company teamwork.
- Strong administrative, analytical, and organizational skills to be able to coordinate human resource activities and functions.
- As unique situations present themselves, the incumbent must be sensitive to Toyota Boshoku AKI USA's (TBAKI) needs, team member goodwill, and the public image.
- Thorough understanding and working knowledge of TBAKI’s organization, automotive plants and processes/principles, company products, trade terminology, and manufacturing processes is a plus.
Language Skills:
- Strong verbal and written communication skills in English
- Solid working knowledge of, and experience with, word processing, spreadsheet, electronic mail, database, desktop publishing, and presentation applications and/or software, preferably Microsoft Office and Lotus Notes.
- Proficiency in MS Word, MS Excel, and MS Powerpoint preferred.
- Experience working with HRIS and other business enterprise systems. Oracle and Kronos experience preferred.