HR OPERATIONS MANAGER (UK & EU) London, England
Job description
Dr. Martens is a globally famous and culturally influential British brand with over 60 years of heritage. Our products have become cultural icons, instantly recognisable and with timeless appeal, which is still relevant to consumers across the world today. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. Do you have what it takes?
THE GIG
You’ll lead the HR Operations team of HR Advisors and HR Administrators, providing high standards of support for the entire employee lifecycle within the HR function and for our employees.
As our HR Operations Manager UK & EU, you will be responsible for:
- Leading, developing and coaching the HR Operations Team, ensuring the highest standard of support are provided to the business and achieving key service level agreements
- Creating and delivering the roadmap for continuous improvement across the HR Operations function
- Owning the plan for the development of our HR practices and processes, working in collaboration with the wider HR function with a strong focus on compliance
- Creating and owning the framework for driving consistency in ways of working across multiple countries, whilst recognising when this needs to flex to meet the needs of the business; whilst respecting local cultures and legislative differences
- Partnering with the UK/EU Payroll Manager; ensuring the HR Operations team work collaboratively with the payroll team and aligning the two areas
- Partnering with the HR Leads and wider HR team in the delivery of HR projects
- Stakeholder engagement with the HRIS team, ensuring the data in our HRIS system is maintained and we are maximising the functionality within the tools to drive efficiencies, automation, and performance
- Produce analysis and insights using HR management information, engaging with the Reward team
OUR FUNDAMENTAL QUALITIES
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. We’re a diverse bunch who believe each role is as unique as the person who does it.
THE STUFF THAT SETS YOU APART
Put simply, for this role the key things we’re looking for are:
- You’ll have a background in HR Services / Operations with experience driving HRIS optimisation to deliver an amazing employee experience
- Demonstrable UK and EU HR experience, CIPD qualified
- A great leader with a passion for driving high-performing teams, building engagement and opportunities for growth / development
- You can build relationships quickly and have a high degree of empathy and curiosity, with a strong customer focus; ensuring the HR department is seen as approachable, responsive, supportive, and reliable
- You are a team player. Using your expertise and knowledge to collaborate and influence other leaders whilst playing to everyone’s strengths.
- You are comfortable with ambiguity, enjoy changeable environments and able to identify continuous improvement and streamline processes.
WHAT’S IN IT FOR YOU?
- Welcome to the family free pair of docs
- 65% off all docs
- A dedicated culture team focusing on wellness and charity.
- 2 paid volunteer days per year
- Hybrid working
- Amazing Camden based offices with roof terrace overlooking the canal
- Private healthcare
Are you ready to fill your boots? Apply now.
At Dr. Martens, we are committed to creating an environment where we can all be proud to work and be our best. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.
