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Role Profile – HR Operations Manager

Location Remote with occasional travel to our London HQ

Reports to Chief Operating Officer

Contracted Hours Monday to Friday 09.00 - 5.30pm (37.5hrs)

Direct Reports None

About PremFina

PremFina is a technology-led, private equity backed, London-based firm operating in the $80 billion global premium finance industry. We supply insurance brokers and companies with financing facilities as well as a white label, cloud-based Software-as-a-Service (Saas).We’re revolutionising the way people pay for insurance. We have a team over 100 colleagues, located across the UK and Europe – together we exist to help customers, empower our partners, and transform the insurance industry for the better by creating a world where insurance is more accessible and affordable for everyone. We’re a fast-growing team, united by our belief in positive disruption to help contribute to a more inclusive society. Visit us at www.premfina.com to find out more.

About you

As a self-motivated, solution driven and colleague obsessed individual, you’ll thrive on making the complex simple. You’ll have a proven ability to solve problems at pace, a passion for continuous learning and development, and with a can-do attitude you will always never settle for second best; seizing every opportunity that comes your way.

• You’ll thrive on working in a fast paced, lean organisation and driven by making the impossible – possible, whilst supporting the delivery of HR services to the business. As such, you’ll have proven experience working in, or ideally leading a HR Operations team.
• Be the type of person who can manage, prioritise, and deliver against time-critical tasks and projects, and someone who has a consistent track record of high-performance delivery. You’ll be a natural, hardworking problem solver who works in partnership with others to deliver the best possible outcome for our brokers, customers, and colleagues.
• Be the type of person who is looking to broaden their experience working across a team of dynamic individuals, all focussed on delivering for our brokers, customers, and colleagues.
• Be customer obsessed and thrive on achieving the impossible. Never daunted by a no, you’ll always challenge yourself to be a better version of yourself, creating and winning opportunities to help you and the business succeed.

What does a typical day look like?

We’re proud to be different. It’s just one of the reasons why we are united by our belief in positive disruption, and this doesn’t just apply to our technology, it’s also about how we work.At PremFina every day is different, its one of the real advantages of working for technology-led business that is growing at pace. What’s more, we want to do things differently than some of our corporate competitors, we want to be less formal with things where the situation allows; removing barriers and red tape, as speed of outcome is what is going to make us different within the market place.In the HR team you’ll be overseeing the smooth running of our HR Operations activity, including onboarding, offboarding, benefits, payroll and reporting. Whilst these are the core responsibilities, you’ll also get involved as and when in other people related activities, such as the annual review cycle, employee engagement and well-being programmes, so someone who can manage, multiple, often complex situations will thrive in this role

.Key Responsibilities

• Responsible for managing the operation of all HR processes across the business.
• To deliver key reward activities and provide expert guidance on payroll and benefits to employees
• Act as point of escalation for any HR operational queries.
• Manage and own all HR Operations activities and performance across the business, as well as ensuring any people-related Regulatory needs are met.
• Develop communication guidance materials for the HR Operations processes.
• Support in improving HR Operations processes by using and implementing efficient and effective solutions.
• Delivering all People related MI requirements to support business decisions.
• Serving as the lead on the HR system, as well as various other HR projects as required.
• Partnering the business on HR operations activity, shaping HR strategy in line with objectives.
• Functional oversight for SMCR requirements.
• Functional Lead for HR system

Requirements

Technology

• Ability to work remotely (virtually) with the space and freedom to have confidential conversations.
• Access to a reliable / fast internet connection. (PC / Screen equipment is provided)

You (essential)

• Previous experience of managing operationally the full life cycle of HR operations
• Previous experience and responsibility for running payroll and benefits
• Hands-on with a bias for action and with a flexible approach to tasks and workload.
• Strong organisation skills with the ability to manage multiple and competing priorities.
• Excellent verbal and written communication skills
• Colleague obsessed – thrives on helping and providing solutions
• Confident, Self-motivated, and disciplined with the drive to work autonomously.
• Computer literate, able to use tools such as Microsoft with intermediate level experience of excel.
• Excellent team player with a positive, confident can-do attitude.

Benefits

Competitive salary, discretionary bonus, 25 days holiday per year, ‘All About Me’ day, Perkbox, Private health insurance, Pension contribution, Flexible working (where possible), Professional development/qualifications support, All the latest tech you need, Social events

PremFina is an equal opportunities employer and values inclusion and diversity amongst its employees. We want to create an environment where we foster belonging through embracing diversity of ideas, cultures and perspectives.

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